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Because your voice matters.

Participant, System Development Integrating Primary and Community Care for Primary Care Networks

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Open to Northern Region, Patient partners in the Northern region

Last updated

Would you like to work with the Northern Interior Rural Division of Family Practice to test virtual interactions with providers (using hypothetical clinical scenarios) and review network connections/technology used? If the answer is yes, this could be the opportunity for you!

Open to: Patient partners in the Northern region

Lead Organization or Department

Northern Interior Rural Divisions of Family Practice

Aim

The aim of this project is for patient partners to test virtual interactions with health care providers and share ways to improve this experience, ultimately leading to improved access to a range of health care providers in remote Northern communities.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility

Open to patient partners from Burns Lake, Fort St. James, Fraser Lake, Mackenzie, McBride, Quesnel, Valemount & Vanderhoof who:
  • Are comfortable talking with health care providers and using information technology
If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell

Logistics

  • Vacancies: 8
  • Patient partners will attend their local medical clinics during office hours and spend up to an hour virtually connecting with a health care provider whilst testing out a hypothetical clinical scenario; ways to improve this experience can then be shared. These visits will be scheduled between July to September 2019.
  • In-person attendance required
  • One-time commitment

Reimbursement

Pre-approved travel will be reimbursed as per the Divisions of Family Practice reimbursement policy.

Background

The Northern Interior Division of Family Practice submitted a successful Expression of Interest to the Ministry of Health to be involved in developing Primary Care Networks (PCN’s) across Northern BC. The Northern Interior Rural Division (NIRD) of Family Practice, Northern Health and  other  partners are working together to develop a Primary Care Network service plan.  We will use this opportunity to improve access to comprehensive longitudinal quality primary health care that is culturally safe for all citizens within our area. This will include improving convenience of access through various means including same day access (including specialists), extended hours and virtual care. Because of our geographic spread, virtual communication is the glue that connects our patient medical homes and allows us to collaborate and support each other. Creating a regional network to include specialists and Specialized services will be a key focus of the PCN work. Doctors, specialists, allied health care professionals, clinic staff and patient partners will be involved in trialing the success of virtual interactions with health care providers in remote communities For further information on the Rural & Remote Divison of Family Practice, please access their website. For information on Patient Medical Homes and Primary Care Networks please refer to the General Practice Services Committee.

Health Care Partner Contact Information

Cassy Mitchell
Engagement Leader, Patient and Public Engagement | Northern Interior
250.279.0717
cmitchell@bcpsqc.ca

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.