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Because your voice matters.

Participant, Person-Centred Care Focus Group

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Open to Provincial Region, Patient partners across the province.

Last updated

As part of the Patients as Partners initiative, the British Columbia Ministry of Health welcomes you to participate in a one-day focus group on person-centred care. In this event we would like to hear your experiences with the health care system. This work will contribute to the development of a provincial policy and tools for person-centred care that would standardize the delivery of health “with” patients, families and caregivers as partners in health care, rather than doing “to” or “for” them.

Open to: Patient partners across the province.

Lead Organization or Department

British Columbia Ministry of Health Patients as Partners initiative

Aim

The goal of this British Columbia Ministry of Health Person-Centred Care Focus Group is to gather the voice of the patients, families and caregivers. It is to obtain their experience with health care through patient journey mapping and to develop patient personas.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement (www.iap2.org). The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

Comfortable sharing your health care experience in a group of 10-15 individuals. Previous Focus Group experience would be an asset. If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement form; and are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

  • Vacancies: 10-15
  • This is a one day in-person event with 5-6 hours of time commitment
  • It will be held between September 18 and 26.
  • The event will be held in-person either in Vancouver or Victoria. More details to follow.

Reimbursement

  • Travel expenses incurred by the participants will be reimbursed (as per British Columbia Ministry of Health policy).
  • Reimbursement may take a month or more.

Background

Person-centred care is a way of thinking and doing things “with” patients, families and caregivers as partners in health care, rather than doing “to” or “for” them. In British Columbia we are very aware of the value of providing health care with people and their families as the centre of their health care, and believe we could do better. The British Columbia Ministry of Health has made it a key priority and is now planning to develop a policy and toolkit to support person-centred care so that it can happen more fully and broadly in everyday health care across the province. The patient, family and caregiver voice is valued as an integral part in the development of the best resources possible. In order to gather these “voices”, a focus group is being planned to map the journey of patients and their families through health care and identify opportunities to improve health care. The information gathered during this focus group will be used to identify the current missed gaps in person and family-centred care.  It will then be used to develop a policy and toolkit that can facilitate the adoption of person-centred care.

Engagement Leader Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.