Participant, Kamloops Home Health Patient and Family Information Package Team

Kamloops Home Health is revamping its patient and family information package. We’re seeking Home Health clients and family members to provide input into the package contents to ensure that they are cost-effective and relevant to patient and family needs.

Open to: Patient partners in Kamloops

Lead Organization or Department

Interior Health, Home Health

Aim

The purpose of revamping the information package is to improve the cost-effectiveness of the information package while highlighting the material necessary to ensure patients and family members are well informed about their care services, rights and responsibilities. The role of the patient partners will be to take part in collaborative discussions and decisions regarding the type of information patients and family members require to ensure they are informed about services and expectations in home care.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Eligibility

• Experience as a patient of Kamloops Home Health services or a family member who had direct contact with Kamloops Home Health services in support of a loved one.
• Diverse perspectives would be an asset to this work.

Logistics

• Vacancies: 4
• Location: Home Health office, lower level, 450 Lansdowne Street, Kamloops
• Free parking on site up to two hours.
• Format: In-person meetings
• Commitment: 3-4 meetings beginning in March, 2020. Meetings would be 1.5-2 hours in length.

Reimbursement

Parking will be reimbursed if required for meetings longer than two hours (not anticipated).

Background

We have packages that are given out to all new patients with information about our programs, transportation options, safe work environment expectations and more. There are high reproduction costs with each package, with frequent requests to supplement with additional information. The primary decision makers on the package contents have been IH employees.  We would like to ensure that only essential and meaningful information is provided in the package. The working group will consist of the Home Health manager, one to two team leads, an administrative supervisor and a representative from community rehabilitation services, along with the patient partners.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region
778.516.3308
cstathers@bcpsqc.ca