Skip to main content

Because your voice matters.

Participant, Interior Health’s Vision, Mission and Values Refresh Online Survey

Posted • Last updated

Closed

Open to Interior Region, Patient partners in the Interior Health region

Last updated

It’s been almost 20 years and we’re ready for an update! Interior Health has begun a process to refresh our vision, mission and values. Help us ensure these statements reflect your ideas as a patient and community member.

Open to: Patient partners in the Interior Health region

Lead Organization or Department

Interior Health - Communications and Culture

Aim

We believe our vision, mission and values help us to focus our work on what's most important and make us all feel like more of a team in healthcare. Patient partners were involved in the process of drafting ideas for our new statements. Now we'd like to review those suggestions and would appreciate having patient partners provide their feedback. You will be asked to complete three short online surveys. Each survey will show different options for our vision, mission or values - tell us what you like or what would make them better.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

  • Patient partners should have experience with the Interior Health region.
  • No specific experience is required.

Logistics

Vacancies: Unlimited Location, date, time and frequency:
  • This is an online survey.
  • Patient partners will be invited to respond any time before Dec 6.

Reimbursement

We are unable to offer reimbursement.

Background

On October 7, the Interior Health Senior Executive Team had the pleasure of hosting a kick-off engagement session in Kelowna, attended by over 100 people from across our region. A key success of the day was the involvement of people from both within and external to Interior Health. Session participants included frontline staff, physicians and leaders from across IH, as well as patient representatives, First Nations, our IH volunteers, Foundations and Auxiliaries, Regional Hospital Districts, Divisions of Family Practice, and partners from post-secondary education. This diverse group came together to take the first step of our Vision, Mission, and Values work. We worked hard – and the energy and the passion in the room were so inspiring! People are excited to be a part of this conversation and to have a say on where we’re going, how we work together, and what we stand for as a health-care organization. A key outcome of the October 7 session was the identification of first draft statements that reflect our shared commitment and purpose, give clarity to our future direction, and describe our values and what matters most in words which resonate broadly. From here, we’ll be moving on to the next phase of our engagement, where we’ll be using a variety of methods to gather additional perspectives – from staff, physicians, volunteers, patients, and partners across Interior Health – on the drafts that have been developed so far for our refreshed Vision, Mission, and Values. We invite you to participate in this process by completing three short online surveys, and to add your own comments and perspective. You can choose to participate each time, or only in the areas that interest you most. We are committed to sharing updates at each step, keeping you informed and included in the conversation. All information gathered through the engagement will be read and reviewed by a working group and used to inform recommendations to the IH Board of Directors for refreshed, Vision, Mission, and Values statements. Talking about what is important and inspires us is exciting, and has already sparked momentum across IH. The conversation has just begun!

Engagement Leader Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.