Skip to main content

Because your voice matters.

Participant, Interior Health’s Vision, Mission and Values Refresh Online Survey

Posted • Last updated


Open to Interior Region, Patient partners in the Interior Health region

Last updated

It’s been almost 20 years and we’re ready for an update! Interior Health has begun a process to refresh our vision, mission and values. Help us ensure these statements reflect your ideas as a patient and community member.

Open to: Patient partners in the Interior Health region

Lead Organization or Department

Interior Health - Communications and Culture


We believe our vision, mission and values help us to focus our work on what's most important and make us all feel like more of a team in healthcare. Patient partners were involved in the process of drafting ideas for our new statements. Now we'd like to review those suggestions and would appreciate having patient partners provide their feedback. You will be asked to complete three short online surveys. Each survey will show different options for our vision, mission or values - tell us what you like or what would make them better.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


  • Patient partners should have experience with the Interior Health region.
  • No specific experience is required.


Vacancies: Unlimited Location, date, time and frequency:
  • This is an online survey.
  • Patient partners will be invited to respond any time before Dec 6.


We are unable to offer reimbursement.


On October 7, the Interior Health Senior Executive Team had the pleasure of hosting a kick-off engagement session in Kelowna, attended by over 100 people from across our region. A key success of the day was the involvement of people from both within and external to Interior Health. Session participants included frontline staff, physicians and leaders from across IH, as well as patient representatives, First Nations, our IH volunteers, Foundations and Auxiliaries, Regional Hospital Districts, Divisions of Family Practice, and partners from post-secondary education. This diverse group came together to take the first step of our Vision, Mission, and Values work. We worked hard – and the energy and the passion in the room were so inspiring! People are excited to be a part of this conversation and to have a say on where we’re going, how we work together, and what we stand for as a health-care organization. A key outcome of the October 7 session was the identification of first draft statements that reflect our shared commitment and purpose, give clarity to our future direction, and describe our values and what matters most in words which resonate broadly. From here, we’ll be moving on to the next phase of our engagement, where we’ll be using a variety of methods to gather additional perspectives – from staff, physicians, volunteers, patients, and partners across Interior Health – on the drafts that have been developed so far for our refreshed Vision, Mission, and Values. We invite you to participate in this process by completing three short online surveys, and to add your own comments and perspective. You can choose to participate each time, or only in the areas that interest you most. We are committed to sharing updates at each step, keeping you informed and included in the conversation. All information gathered through the engagement will be read and reviewed by a working group and used to inform recommendations to the IH Board of Directors for refreshed, Vision, Mission, and Values statements. Talking about what is important and inspires us is exciting, and has already sparked momentum across IH. The conversation has just begun!

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region

From Our Community

Shannon Griffin

Leader, Patient and Family Centred Care in Fraser Health

Shannon Griffin

Recently, a PVN Patient Advisor asked healthcare partners, “What are we learning from patients, families, and others thus far during this pandemic?”. This is an excellent question and one to ask ourselves daily.