Because your voice matters.

Participant, Employee Orientation Review Focus Group

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Open to Fraser – Vancouver Coastal, Patient partners in Fraser Health communities

Last updated

Creating a welcoming environment, where patients and families feel valued and good about the care they receive, is a critical part of new employees’ orientation. Fraser Health is looking for two patient advisors to assist in revising their orientation, which acknowledges the important role patients and families play in providing good quality health care.

Open to: Patient partners in Fraser Health communities

Lead Organization or Department

Fraser Health Professional Practice

Aim

  • Review and revise regional new employee orientation materials to ensure that the content promotes the values of person- and family-centred care
  • The patient advisor will provide feedback, based on their lived experience, through a focus group involving educators, consultants, coordinator and the director of clinical professional development

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility

If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

  • Vacancies: 2
  • Date/time: Skype meeting/teleconference in March, time TBD, focus group on April 1
  • Location: Central City, Surrey, and teleconference
  • Commitment: Two meetings over a two-month time frame

Reimbursement

Preapproved expenses related to travel to in person meetings will be reimbursed according to the Fraser Health Travel policy (including mileage, parking and/or public transit). Details of this process, and the length of time for reimbursement will be shared directly with the patient partner.

Background

Fraser Health offers orientation to all staff. Currently, depending on the area of employment, orientation ranges between 1 -3 in-person class days as well as multiple online training. A review of Fraser Health Staff Orientation is underway, specifically investigating what education is required by Legislation, Statute or Ministry Mandate or Regulation (such as WHIMIS or Violence Prevention). Due to the changes in required education for all staff, a review of the current orientation provided throughout Fraser Health is being completed.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley
604.510.0449
jbrown@bcpsqc.ca

From Our Community

Cherie Mercer

Patient Partner, New Aiyansh

Cherie Mercer

I have learned so much about innovation and capacity building by being part of PVN. I signed up to build my leadership skills, however, I experience benefits for myself, my community and Indigenous peoples throughout the province. I understand more about the complexities and opportunities required to improve health care.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.