Open to Interior Region, Patient partners in the Interior Region (IH) with past or present experience on IH committees
Accreditation is an important process that helps Interior Health measure and improve the work we do to support high quality and safe care. In fall 2019, Accreditation Canada will visit many of our sites and facilities to assess our services against national standards.
To identify areas for improvement, self-assessment surveys are being distributed in various service areas, giving an opportunity to provide feedback on how Interior Health performs against the national standards.
This initiative invites Patient Voice Network members to participate in a 1.5 hour briefing which will include live completion of individual surveys to assess specific IH Leadership accreditation areas that pertain to People Centered Care. It is a great opportunity to share your views on the quality of Interior Health services and help us identify areas in which to improve.
Open to: Patient partners in the Interior Region (IH) with past or present experience on IH committees
Lead Organization or DepartmentAccreditation Canada - Interior Health
AimThe Aim of this initiative is to garner the input from patient partners for the Leadership Self-assessment survey. This will help inform the action plans that are designed to improve service delivery by Interior Health.
Level of EngagementThis opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.
EligibilityPatient Voice Network members that have experience with Interior Health Committees/Councils may feel more comfortable/able to respond to the high-level questions that are contained in this survey. If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Jacquelyne Foidart directly.
Vacancies: 10 or more Date/Time: Two options are proposed for a facilitated group session to complete the survey (although Patient Partners will submit their responses individually). 1) Tentative date: July 24, 2018. 11:30 am to 1:00 pm. 2) Tentative date: July 25, 2018. 12:00 pm to 1:30 pm. Location: Teleconference/Webinar
James Chan (Interior Health Accreditation Lead) and Jacquelyne Foidart (Engagement Leader, BCPSQC) will facilitate the session to explain the survey and field questions.
ReimbursementIt is not anticipated that Patient Partners will incur expenses related to this initiative. This request involves volunteering time to participate in one of the sessions outlined above to complete the survey.
BackgroundAccreditation Canada has strengthened its focus on People Centered Care in the national standards. This is a new initiative to best prepare for the on-site visit to Interior Health by Accreditation Canada in fall, 2019. Completion of the People Centered Care self-assessment survey questions by Patient Partners will augment responses from Interior Health staff, and help identify areas for improvement as well as action plans that will be developed.
Health Care Partner Contact Information
Engagement Leader, Patient and Public Engagement | Thompson Cariboo Kootenays