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Because your voice matters.

Participant, Royal Inland Hospital Ambulatory Clinic Improvement Workshop

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Open to Interior Region, Patient partners in the Interior region

Last updated

Interior Health would like to hear patient and family member perspectives regarding potential improvements in the Ambulatory Clinic at Royal Inland Hospital. If you have experienced ambulatory or outpatient care at Royal Inland, this is a great opportunity to contribute to quality improvement discussions during a two-hour workshop.

Open to: Patient partners in the Interior region

Lead Organization or Department

Interior Health; Hospitals and Community Integrated Services

Aim

Interior Health wants to engage with patients and family members who have accessed the ambulatory clinic at Royal Inland Hospital for health care. This initiative is focused on quality improvement for the ambulatory clinic, taking into account the voices of both staff and patients alike. Ambulatory care provides acute care services to patients admitted for day procedures which do not require overnight stay.  This includes diagnosis, observation, consultation, treatment, and intervention services. This care can include advanced medical technology and procedures.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

Vacancies: 1-2 Date, Time, Location: November 19 from 1300 - 1500 in Conference Room 1 of Royal Inland Hospital in Kamloops Commitment: One time attendance

Reimbursement

Reimbursement for parking will be provided

Background

This is a process of continuous quality improvement at Royal Inland Hospital and involves physicians, management, nursing staff, allied health staff, quality improvement staff and patient partners. The process will be explained on the preparation call and there are no materials required. If you would like to learn more about the services provided at the Ambulatory Clinic, please visit our website.

Engagement Leader Contact Information

Jacquelyne Foidart
Engagement Leader, Patient and Public Engagement | Thompson Cariboo
250.879.1077
jfoidart@bcpsqc.ca

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!