New Surrey Hospital BC Cancer Patient and Family Advisory Council

The city of Surrey is one of the fastest-growing municipalities served by Fraser Health with a population of over 500,000 residents. The new Surrey Hospital & Cancer Centre is part of Fraser Health’s commitment across the region to modernize our health care network, build capacity and improve timely access to quality, patient-centred care closer to home. Surrey’s new hospital will include inpatient beds, an emergency department, operating rooms, laboratory and diagnostic services, outpatient services and cancer services.

Patient and Family Advisory Councils offer patient partners the opportunity to meet regularly with Fraser Health leaders to promote and advance person-centred care and improve healthcare quality, safety, and experience.

The New Surrey Hospital BC Cancer Patient and Family Advisory Council has supported service delivery planning, patient flows, interior and landscape design. Recent activities include in-person meetings at the construction site to provide feedback on sample, mock-up, spaces for specific care areas such as inpatient room, patient check-in, and exam rooms.

Share your experiences and ideas with leaders to make sure your perspective is considered in service planning, delivery, and evaluation. Fraser Health values meaningful dialogue with the
people they serve to support the transformation of healthcare.

The council meets virtually every other month for 2 hours with a break during the summer and December. Some in-person meetings also occur at the New Surrey Hospital BC Cancer Centre
Site (18050 James Hill Drive; Surrey).

https://www.fraserhealth.ca/capital-projects/projects/Surrey/the-new-surrey-hospital-and-bc-cancer-centre

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.

Eligibility

• Willing & comfortable to share health care experiences in a group setting
• Have access to technology and the internet to participate in the engagement opportunity
• Comfortable using technology to attend online/virtual meetings
• An interest in improving health care services
• The time to participate in the engagement opportunity

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Laura Klein
Clinical Practice Consultant, Patient Experience | Fraser Health
(604) 613-6598
patient.engagement@fraserhealth.ca