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Because your voice matters.

Ministry of Health Public Surveys to Inform Quality Review Processes

Posted • Last updated

Closed

Commitment: Short-term

Connection method: Virtual

Open to Provincial Region

Last updated

In response to concerns raised by patients, community and health sector partners and the 2020 In Plain Sight (PDF, 6MB) report (IPS), the B.C. Ministry of Health is surveying members of the public to identify what information, supports and opportunities for involvement they need after experiencing harm in the health care system. The Ministry of Health will use the perspectives shared in the surveys to guide health care policy and processes that support quality improvement and help prevent further harm.

Participants can access and learn more about the surveys on the Engage site Home – Patient Care Quality Review which will be open until June 26, 2026. Please note there are two surveys available, one is for broader public engagement, and one is for members of the public who identify as First Nations, Métis and or Inuit. The ministry acknowledges the widespread systemic racism and discrimination highlighted by IPS and the negative impacts on Indigenous people in B.C.’s health care system. The ministry has developed a survey for Indigenous people to gain a better understanding of the needs, interests, priorities and concerns of diverse First Nations, Métis and Inuit patients and communities.

Your voice matters. What you share will help inform health care policy and improve how care is delivered so it better reflects the needs of patients and communities.

• Online Survey: First Nations, Métis and Inuit – Take the Online Survey
• Online survey: Public – Take the Online Survey

Complete a Written Submission – Review the Guidelines

If you have any questions, please reach out to the Patient Care Quality team at PatientCareQuality@gov.bc.ca.

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.