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Because your voice matters.

Member, Westshore Urgent Primary Care Centre Local Quality Council

Posted • Last updated


Open to Vancouver Island Region, Patient partners in the Vancouver Island region

Last updated

Island Health is committed to quality care and quality improvement. As such, we are developing a local Quality Council for our Westshore Urgent Primary Care Centre where we will identify and address quality issues affecting the care of our Western Communities citizens.

Open to: Patient partners in the Vancouver Island region

Lead Organization or Department

Vancouver Island Health - Community Health Services


A patient partner's voice in this work is vital to ensure community representation and applicability. We seek applicants who have an interest in improving the quality and care that patients receive specifically within the WUPCC and, more generally, in Western Communities. They will be a member of the larger health care team dedicated to this work.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.


  • Some experience within the health care system, specifically in community or walk-in care
  • Comfort in sharing ideas and open and curious to others' ideas
  • Can clearly and succinctly articulate thoughts and ideas
  • An interest in health care and improving the experience of care


Vacancies: 2 Location, date, time and frequency:
  • St. Anthony's Professional Centre, 582 Goldstream Ave, Langford
  • Once per month, 90-minute meeting. May alternate mornings (08:00-09:30) and evenings (5:00-6:30pm) TBD


Travel and parking as per Island Health policy.


The WUPCC opened Nov 5, 2018. We are in a position to develop a local quality committee as part of Island Health's quality structure. This is mostly related to community care. Terms of Reference currently under development.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!