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Member, Steering Committee – Physician Quality Improvement – Provincial Health Services Authority

Posted • Last updated


Commitment: Long-term

Connection method: Virtual

Open to Provincial Region

Last updated

Volunteer Opportunity
Improving health care services is critical to having a system that works for all. The Physician Quality Improvement (PQI) initiative empowers physicians to enable a continuous improvement culture and to achieve excellence in care for patients and families. Provincial Health Services Authority (PHSA) are seeking a patient partner to help create a quality-focused physician workforce.


Lead Organization/Department
Provincial Health Services Authority

• To enhance physician capacity in quality improvement by providing training and hands-on experience through learning action projects, ultimately promoting a culture of learning, openness, and dedication to improving the health care system.

• Patient partners will offer their unique perspective and insight and help guide the training.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Open to volunteers from across the province who:
• Have experience with committee work
• Are comfortable contributing their ideas and lived experience
• Understand the health care system in BC
• Have interest in improving the quality of health care services with PHSA

If you have a strong interest in this work but have not yet completed a PVN orientation and Patient Partner Commitment, are unsure if your experience is a good fit, please contact Jami Brown directly.

There will be an informal conversation about the opportunity. The goal is to find the best fit for all involved.

• Number of vacancies: 1-2
• Date/Time: Every 2 months. Meetings are held on Mondays, 4:30 to 6pm.
• Commitment: Meetings are approximately 1.5 hours long and may have some pre-reading.
• Location: Virtual

No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Jami Brown- to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Starting in 2015, the PQI initiative has worked collaboratively with physician representatives and six of BC’s health authorities to custom design a program that meets the needs of the local region. PQI aspires to address gaps in quality structures relating to physician participation in quality improvement (QI) activities and embeds dedicated staff into the PQI teams regionally. The PQI teams provide quality improvement support to physicians to develop and lead quality improvement initiatives within their practice settings.

Since its inception, PQI’s scope has been to align with the health authority’s overall quality strategy, but it is distinct from its quality assurance mandate. As such, physicians are empowered to use quality improvement methodologies to address healthcare-related “pebbles in their shoes”, ultimately impacting the Institute of Healthcare Improvement (IHI) Quadruple Aim and enhancing healthcare delivery in BC. As of August 2021, over 1,100 physicians have participated in PQI training. In recent post-survey data collected from physicians who participated in PQI Level 3 training, 80% reported that PQI provided them with necessary tools, infrastructure, and skills to lead QI projects, and 90% shared that they were immediately able to apply what they learned to their practice.

Health Care Partner Contact Information

Jami Brown | BA, MAPC (she/her/hers) Engagement Leader BC Patient Safety & Quality Council 604.510.0449

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