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Because your voice matters.

Member, Shuswap North Okanagan Collaborative Services Committee

Posted • Last updated


Open to Interior Region, Patient partners in the Shuswap North Okanagan

Last updated

Share your passion and perspective on improvements to health care in the Shuswap North Okanagan! We welcome two patient partners to become valued members of the Shuswap North Okanagan Collaborative Services Committee. Your voices will help to identify opportunities to improve how the public may access quality care in their community across all ages and needs. If you enjoy thinking strategically and collaboratively, and can offer your enthusiasm, creativity, patience and time, please consider this volunteer opportunity!

Open to: Patient partners in the Shuswap North Okanagan

Lead Organization or Department

Interior Health and Shuswap North Okanagan Division of Family Practice


The aim is to incorporate patient voices on the Collaborative Services Committee (CSC). The Shuswap North Okanagan CSC strives to embody a collaborative working relationship among all members. Through this committee, members identify and present clinical issues of concern for patient care outcomes; develop a common understanding of the issues and opportunities; co-determine priorities and co-design solutions, calling on additional voices from patients and the community. This collaborative process is intended to build on respective strengths to create a strong partnership.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


-Live in the Shuswap North Okanagan area -Able to attend monthly three-hour meetings in the late afternoon/early evening during the work week in Vernon -Committee experience and/or comfort speaking in groups -Comfort around health care professionals and senior leaders -Experience working at a strategic planning or systems level -Excellent verbal and written communication skills -Email address with access to a computer If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.


  • Vacancies: 2
  • Location, date, time and frequency: Monthly 3-hour in-person meetings in the late afternoon/early evening during the work week at Vernon Prestige Inn meeting room
  • Commitment: Over a year


Lunch/dinner will be provided and mileage will be reimbursed (reimbursement timeline 2-3 weeks)


The Collaborative Services Committee (CSC) is a joint committee of Interior Health, Shuswap North Okanagan Division of Family Practice and GPSC (Doctors of BC and Ministry of Health). The CSC is an important local partnership table to collaboratively address the complex, serious and interconnected issues facing the health care system, the delivery of care and the experience of care. It is an ongoing committee committed to engage community stakeholders to co-identify issues by assessing health care needs and gaps, co-design sustainable solutions, and monitor and evaluate the implementation of changes/initiatives to ensure a positive impact on the delivery of care. Using their personal experiences, patient partners help inform and strengthen decision-making related to the planning, implementation and evaluation of changes to ensure outcomes lead to improved patient care. Their unique lens can help ensure health care programs and services are relevant, accessible, meaningful and centred around patients, families and caregivers. It is important that all committee members are aware that confidentiality is critical. Transformation Lead will provide an orientation with a division partner, and be available to review meeting content in advance of and following meetings, and to answer questions at any time.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.