Member, Remote Patient Observation Project Steering Committee – Interior Health

Volunteer Opportunity
Help us prevent patient falls in hospital by using new technology! Telesitter technology uses mobile video cameras with two-way audio located in patient rooms to allow one Video Monitoring Technician to monitor up to 10 high-risk patients at a time, 24-7. Interior Health are exploring the use of this technology in hospital and are seeking two patient partners to join their remote patient observation project so that the needs and privacy concerns of patients are at the forefront of planning.

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Lead Organization/Department
Accreditation & Patient Experience – Interior Health

Aim
• To determine how best to successfully implement the Telesitter technology to improve staff and patient safety and reduce the number of added care hours within KGH, beginning with two units.
• Patient partners will attend meetings and provide the patient and family perspective to support successful implementation.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility
Open to patient partners from Interior Health who:
• Experience as a patient or a family member of a patient in hospital, preferably at Kelowna General Hospital
• Are comfortable working in a team environment, where multiple perspectives are shared and taken into consideration
There will be an informal conversation about the opportunity and determination of the best fit for both patient and health care partners prior to placement.

Logistics
• Number of vacancies: 2
• Date/Time: We will be meeting bi-weekly (Thursdays or Fridays – 12-1pm)
• Commitment: bi-weekly, for one-hour, until January 2022.
• Location: Telephone or via Zoom

Reimbursement
No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Jami Brown- jbrown@bcpsqc.ca to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Background
A Project Manager has been assigned by the company that sells the technology. Other representatives on the Steering Committee include Interior Health staff from a variety of departments (computers to clinical operations). While we have a lot of expertise on the equipment and staff, we are looking for patient partners who can provide perspective on the “humanity” of the project, highlighting considerations about
• Privacy
• Cultural safety
• Helping patients and families feel safe with the technology, and
• Reviewing content for patient and family feedback surveys for those that participate in the pilot project.

This is just for hospital care, starting at 2 units at Kelowna General Hospital (KGH).

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Interior Region
778.516.3308
cstathers@bcpsqc.ca