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Because your voice matters.

Member, Regional Trauma Council



Commitment: Long-term

Connection method: Virtual

Open to Interior Region


Volunteer Opportunity
Do you want to help evaluate and improve the quality of care for Trauma patients throughout the Interior region? The Trauma Services Network is looking for patient partners to work with the Regional Trauma Council to identify and address areas for improvement to the system of trauma care.


Lead Organization/Department
Interior Health, Trauma Services Network

The role of the patient partners are to participate in discussions with administrative partners and medical leaders to evaluate opportunities for improvement in current practices related to patient care, transportation, standardizing care etc. in order to improve care based on the needs of the Interior Health population.

Level of Engagement
This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

• Open to patient partners from: the Interior Health region.
• Experience either as a patient or family/care giver perspective with acute injury/physical trauma, which required hospital level interventions
• Comfortable sharing your health care journey with a large group of health care professionals.
• Comfortable with discussions that may include details of patient injuries or circumstances related to the care of injured patients. This may be triggering to some partners. The council will make every effort to be sensitive in these discussions and partners may excuse themselves from certain aspects of the discussion. Opportunities to discuss concerns outside of council meetings will be provided regularly.
• Please note:
– This opportunity, as with all Interior Health patient engagement opportunities, is not open to Interior Health staff members or patient partners who are currently employed by Interior Health.
– The placement process for this opportunity may include an informal interview between the volunteer and the health care partner.
– Applicants must have previously attended a PVN orientation session and completed the Patient Partner Commitments form. If you have not attended an orientation session but you are interested in this opportunity, please contact Charmaine Niebergall directly to see if accommodations may be possible.
– As required by the October 14, 2021 Public Health Order released by the Provincial Health Officer, proof of vaccination is required to access any in-person meetings at an Interior Health site. Proof of vaccination can be provided by way of a Vaccination Passport or Vaccination card, along with government issued photo ID. For patient partnership activities that are virtual only (via Zoom, video conference, phone, etc.), proof of vaccination is not required.

• Number of vacancies: 2
• Date/Time:
– Meetings will be held 5 times a year, Jan, April, June, Sept and Nov
– Meetings are currently held the 2nd Tuesday of the month from approximately 3-5pm
• Location: Meetings are currently held virtually using Zoom
• Commitment: The ideal term will be for 2 years

No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria but have concerns about your ability to participate, please contact Charmaine Niebergall to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Interior Health has a Trauma Services Network to support quality improvement and system planning across to the whole region for patients who have been injured. Our scope includes injury prevention, pre-hospital care, hospital care and rehab, and follow-up for all trauma related patients.

We are looking to improve the quality, consistency and standardization of the trauma services within Interior Health by having a Regional Trauma Council to support information sharing across the region and addressing system challenges. Representation on the committee includes many operational and administrative leaders in Interior health and physician leaders from around the region. Patient partners are an integral part of representation on this committee.

Terms of Reference documents are attached.

Health Care Partner Contact Information

Charmaine Niebergall Engagement Leader, Patient & Public Engagement | Vancouver Island 778.700.2064

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!