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Member, Quality, Patient Safety & Clinical Risk Management Committee

Posted • Last updated


Open to Fraser – Vancouver Coastal, Volunteers across the Fraser Valley and Lower Mainland region

Last updated

Are you interested in identifying and developing strategic directions for safety and minimizing clinical risk? This opportunity may interest you!
RSVP deadline: Open until filled
Open to: Volunteers across the Fraser Valley and Lower Mainland region

Lead Organization or Department

Providence Health Care (PHC)


The Quality, Patient Safety & Clinical Risk Management Committee (QPSCRM) is responsible for leading PHC’s quality and safety agenda to achieve strategic directions related to quality, safety and the care experience. The committee also supports achievement of specific organizational performance targets.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement ( The promise to you is that the health care partner will look to you for advice in developing solutions and include your recommendations into the decision as much as possible.


This invitation is being extended to volunteers across the Lower Mainland and Fraser Valley who have:
  • Experience as a patient or family member receiving acute or long term care at a Providence Health Care site (e.g. St. Paul’s Hospital, Mount Saint Joseph, St. Vincent’s – see full list of sites here).
  • Passion for quality and safety in healthcare.
  • Experience navigating multiple points of the health care system is an asset.
  • Good communication and team-working skills, including respect for other people’s views, and the ability to listen and take part in constructive debate.
Please note: follow up interviews with short-listed candidates may be requested.


  • Number of Vacancies: 1
  • This committee meets on the second Monday of the month from 7:30-9:30am at St. Paul’s Hospital Conference Centre, Providence Building Level 1.
  • Participation on this committee is for a one year term.


Expenses related to travel (i.e. transit, parking up to $18/day, approved mileage) to attend meetings will be reimbursed by PHC. Please note that it may take 4-6 weeks to process expenses.


The committee will advise the PHC Senior Leadership Team on the coordination and prioritisation of risk management issues throughout the organisation. Responsibilities of the QPSCRM:
  1. To enable strategic quality, safety and specific organizational performance indicators on behalf of PHC and initiate improvement strategies as/if required.
  2. To enable and support the Program and Service Quality & Safety Committees.
  3. To approve charters and plans and monitor outcomes for cross-program/enterprise-wide quality and safety initiatives.
  4. To identify and mitigate organizational barriers to successful implementation of initiatives.
  5. To ensure alignment and integration between quality and safety initiatives across the organization.
  6. To support implementation of critical incident review recommendations and ensure action is taken to address issues of clinical risk.
  7. To advise the PHC Senior Leadership Team on annual priorities for strategic quality, safety and risk.
  8. To enable compliance or progress to achieve Accreditation Canada standards and practices.
  9. To receive system related quality and safety issues identified by Medical Advisory Committee’s Council for Excellence and action as appropriate.
This committee previously had a successful engagement with a patient partner. At this time, one patient partner has been recruited. The committee is seeking a second patient representative. Terms of Reference for the committee are available by request.

Health Care Partner Contact Information

Karen Estrin
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast

From Our Community

Lisa Dyck

Former Manager, BC Emergency Medicine Network

Lisa Dyck

PVN patient partner’s feedback has reinforced the important relationships between patients and providers for emergency care. Our partnership with PVN has brought many new opportunities to adjust how health care and patient partners can work together on BC Emergency Medicine Network priorities.