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Because your voice matters.

Member, Patient Voices Network Orientation Working Group

Posted • Last updated


Open to Provincial Region, Patient partners across the province

Last updated

The goal of the Patient Voices Network (PVN) Orientation Working Group is to make sure new PVN members understand what support patient partners need to ensure they are set up for success. Join the BC Patient Safety & Quality Council as we review and improve our initial support of new PVN members.

Open to: Patient partners across the province

Lead Organization or Department

The BC Patient Safety & Quality Council (BCPSQC)


  • Improve the PVN onboarding and orientation process to prepare our partners for the patient engagement experience. This working group will take a phased approach:
    • Phase one: assessment and interim changes to current orientation materials
    • Phase two: explore the potential for an enhanced patient partner orientation process including planning, implementation and resource development
    • Phase Three: evaluation and changes, as needed
In addition, this working group would be consulted about future health care partner orientation materials. Due to the current draw on the health care system, and the importance of including health care partners, the scope of this work will be limited to an initial discussion until the system is ready to move forward with health care partner engagement.
  • Patient partners will review documents, generate ideas for improvements and provide their experience as a PVN member for guidance to the recommended changes

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible. BCPSQC has established a decision-making process that supports the on-going work of PVN. You can find it here.


This opportunity is open to patient partners from across the province who are:
  • Comfortable participating by webinar (support will be provided to those that need help)
  • Available to review materials outside of the webinar meetings
BCPSQC believes that decision making is enhanced through diversity. The Working Group will be guided by the principle of diversity among members, including geographic, cultural, experience, age, and gender. **PVN orientation and signed volunteer agreement is required Please note: informal interviews will form part of the selection process.


  • Vacancies: 5
  • Location, Date, Time and Frequency: Meetings will be held by webinar with time and frequency determined at first meeting
  • Commitment: 1-year term


No expenses are anticipated.


Over the past few months we have heard great interest in opportunities to build on the energy of the PVN community. Your desire to be a part of guiding PVN through your experience has led us to develop a focus area called "PVN Community", which this work falls under. This focus area will seek guidance from health care and patient partners to
  • Build the network
  • Increase opportunities for connection
  • Enhance the new members process, and
  • Expand our commitment and support for diverse voices
A combination of working groups, individual interviews, focus groups and other engagement activities will help develop these areas of practice. The BC Patient Safety & Quality Council, which administers PVN, aims to keep the patient perspective at the heart of its work. The Council is working with patient and health care partners to participate in projects it is leading to drive high-quality care in BC.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Interior Region

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!