Because your voice matters.

Member, Patient Voices Network Orientation Working Group

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Open to Provincial Region, Patient partners across the province

Last updated

The goal of the Patient Voices Network (PVN) Orientation Working Group is to make sure new PVN members understand what support patient partners need to ensure they are set up for success. Join the BC Patient Safety & Quality Council as we review and improve our initial support of new PVN members.

Open to: Patient partners across the province

Lead Organization or Department

The BC Patient Safety & Quality Council (BCPSQC)

Aim

  • Improve the PVN onboarding and orientation process to prepare our partners for the patient engagement experience. This working group will take a phased approach:
    • Phase one: assessment and interim changes to current orientation materials
    • Phase two: explore the potential for an enhanced patient partner orientation process including planning, implementation and resource development
    • Phase Three: evaluation and changes, as needed
In addition, this working group would be consulted about future health care partner orientation materials. Due to the current draw on the health care system, and the importance of including health care partners, the scope of this work will be limited to an initial discussion until the system is ready to move forward with health care partner engagement.
  • Patient partners will review documents, generate ideas for improvements and provide their experience as a PVN member for guidance to the recommended changes

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible. BCPSQC has established a decision-making process that supports the on-going work of PVN. You can find it here.

Eligibility

This opportunity is open to patient partners from across the province who are:
  • Comfortable participating by webinar (support will be provided to those that need help)
  • Available to review materials outside of the webinar meetings
BCPSQC believes that decision making is enhanced through diversity. The Working Group will be guided by the principle of diversity among members, including geographic, cultural, experience, age, and gender. **PVN orientation and signed volunteer agreement is required Please note: informal interviews will form part of the selection process.

Logistics

  • Vacancies: 5
  • Location, Date, Time and Frequency: Meetings will be held by webinar with time and frequency determined at first meeting
  • Commitment: 1-year term

Reimbursement

No expenses are anticipated.

Background

Over the past few months we have heard great interest in opportunities to build on the energy of the PVN community. Your desire to be a part of guiding PVN through your experience has led us to develop a focus area called "PVN Community", which this work falls under. This focus area will seek guidance from health care and patient partners to
  • Build the network
  • Increase opportunities for connection
  • Enhance the new members process, and
  • Expand our commitment and support for diverse voices
A combination of working groups, individual interviews, focus groups and other engagement activities will help develop these areas of practice. The BC Patient Safety & Quality Council, which administers PVN, aims to keep the patient perspective at the heart of its work. The Council is working with patient and health care partners to participate in projects it is leading to drive high-quality care in BC.

Engagement Leader Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

The BC Patient Safety & Quality Council administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.