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Because your voice matters.

Member, Primary Health Care Patient and Family Advisory Council – Fraser Health

Posted • Last updated


Commitment: Long-term

Connection method: Virtual

Open to Fraser – Vancouver Coastal

Last updated

Volunteer Opportunity
Having primary and community care meet the needs of patients and families with consistency and coordination across the region is the goal of the Primary Health Care Patient and Family Advisory Council. They are seeking eight patient partners to share their experience about primary health care services across Fraser Health for an improved person- and family-centred care experience.


Lead Organization/Department
Fraser Health

• To partner with patients ensuring that the patient and family perspective is included in the design of primary health care services in Fraser Health.
• Patient partners will share their experience with primary health care services across the region, person- and family-centred care, quality and safety, education materials, evaluation, and data review.

Level of Engagement
This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Open to volunteers from Fraser Health communities who have:
• Experience with receiving primary health care services such as Urgent and Primary Care Centres, Team Based Care Model, Community Health Care, or
• Supported someone receiving primary health care services.

If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit, please contact Jami Brown directly.

• Number of vacancies: 8
• Date/Time: Monthly meetings based upon everyone’s availability. Meeting dates and times will be planned on year in advance.
• Location: Online, through a webinar system
• Commitment: Monthly, One-year term with an option to renew

No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Jami Brown- to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

To address the challenges related to timely access to the health care system doctors, divisions of family practice, health authorities, and the province are working together to create an integrated system of care across BC. The goal is for patients to have access to quality primary health care that effectively meets their needs.
This integrated system includes the Patient Medical Home (PMH) and the Primary Care Network (PCN). The Patient Medical Home is a team-based family practice where patients get most of their care and their primary care providers focus on diagnoses, patient relationships, and longitudinal care. The Primary Care Network (PCN) is a clinical network of physicians and other providers in a geographic area who work together in new ways to expand team-based supports for General Practitioners (GPs) and patients.
Primary Care Network Info Sheets (
– The Big Picture
– Primary Care Networks
– Patient Medical Homes
– Differences

Health Care Partner Contact Information

Jami Brown | BA, MAPC (she/her/hers)
Engagement Leader
BC Patient Safety & Quality Council

From Our Community

Lucie Neliba

Patient Partner, Surrey

Lucie Neliba

The Patient Voices Network has connected me to a community with the same drive to bring person- and family-centred care to the forefront. I am grateful for all opportunities I have been a part of thanks to PVN, which positively impacts patients like my sister and their caregivers. No matter how small, all patient engagement will help shape the future of health care and that I can stand behind