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Because your voice matters.

Member, Patient Voices Network (PVN) Diversity, Equity & Inclusion Working Group

Posted • Last updated


Open to Provincial Region, Patient partners across the province

Last updated

Would you like to see a safe space created for all culturally diverse groups to join and participate in Patient Voices Network (PVN) internal engagement opportunities? If yes, the BC Patient Safety & Quality Council (BCPSQC) is looking for working group members to develop ways for PVN to strengthen diversity, equity and inclusion among its membership and within its operations.

Open to: Patient partners across the province

Lead Organization or Department

BC Patient Safety & Quality Council (BCPSQC)


• To strengthen our commitment and support for diverse voices within PVN, with a focus on promoting accessibility; reducing barriers; creating a welcoming environment; advancing emotional safety and building trust • Patient partners will share their perspectives to help develop an environment of diversity, equity and inclusiveness within PVN operations and membership Terms of reference will be guided by working group members.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible. BCPSQC has established a decision-making process that supports the on-going work of PVN. You can find it here.


The Council is committed to ensuring a safe space that is characterized by respect, humility and confidentiality. We will view all RSVP's with this lens and are looking for: • Experience as a diverse voice e.g. cultural diversity inclusive of race, ethnicity, age, ability, language, nationality, socio-economic status, gender identity, religion or sexual orientation • Willingness to share experiences of being a patient partner within PVN • Suggestions of how to improve and strengthen diversity, equity & inclusion • Comfort participating via webinar (support will be provided to those that need extra assistance) • Review of materials outside of the webinar meetings Please note: informal interviews will form part of the selection process If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell.


• Number of vacancies: 4 • Date and Time: First meeting to be held mid July 2020. Future schedule to be determined by the working group members. We anticipate more frequent meetings early on, which would then reduce to once per month • Location: Online meetings via WebEx • Commitment: Seven months to a year


No expenses are anticipated.


Over the past few months we have heard great interest in opportunities to build on the energy of the PVN community. Your desire to be a part of guiding PVN through your lived experience has led us to develop a focus area called ‘PVN Community’. This focus area will seek guidance from health care and patient partners to • Build the network • Increase opportunities for connection • Enhance the new members process, and • Expand our commitment and support for diverse voices A combination of working groups, individual interviews, focus groups and other engagement activities will help develop these areas of practice. The BC Patient Safety & Quality Council, which administers PVN, aims to keep the patient perspective at the heart of its work. The Council is working with patient and health care partners to participate in projects it is leading to drive high-quality care in BC.

Health Care Partner Contact Information

Cassy Mitchell
Engagement Leader, Patient and Public Engagement

From Our Community

Ovey Yeung

Patient Partner, Vancouver

Ovey Yeung

Being involved in the Patient Voices Network has broadened my understanding of the system and helped me empathize with health care challenges and limitations. What matters to me is to walk away feeling that my experience matters, that I matter!