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Because your voice matters.

Member, Interior Health Patient- and Family-Centred Care Steering Committee

Posted • Last updated


Open to Interior Region, Patient partners in in the Interior Health region

Last updated

The Interior Health Patient- and Family-Centred Care Steering Committee is increasing its patient partner membership to ensure an equal voice from all, and wants you to join them!

Open to: Patient partners in in the Interior Health region

Lead Organization or Department

Interior Health (IH)


The goal of the Interior Health Patient- and Family-Centred (PFCC) Steering Committee is to improve the quality, effectiveness and inclusiveness of person- and family-centred care principles within Interior Health as related to the Ministry of Health's patient-centred care principles of dignity and respect, information sharing, participation and collaboration.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the research partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


  • Experience within the health care system as a patient or caregiver
  • A patient partner with one of the following experiences within health care: 1) Long Term Care (Residential Care), 2) Family caregiver, or 3) Mental Health and Substance Use - Lived experience.
  • Experience working at a steering committee level, with high level senior staff would also be of benefit but not mandatory
  • Comfort in reading, writing and editing policies
  • Access to telephone/computer for meetings if unable to attend meetings in person
Patients should have previously attended a PVN orientation session.  If you have not attended an orientation but are interested please contact Carol Stathers directly to see if accommodations may be possible.


  • Vacancies: 1 for each of the three areas
  • Time, date, location: Meetings are held in Kelowna at the Community Health and Services Centre on Doyle, either in person or by teleconference/webinar. Meeting dates have changed and yet to be determined. Meetings will be held monthly for two hours.
  • Commitment: 1-2 years
  • Preparation: Meeting documents will be sent out one week prior to the meeting date. Subcommittees and working groups will submit agenda items to the Chair two weeks in advance of the meeting.


Mileage expenses will be reimbursed within the Interior Health Central area (Penticton to Vernon). If the patient partner lives within one day round trip driving distance but further than the above, mileage expenses will be covered for first face to face meeting and for following meetings will be asked to call in. If meetings or events are scheduled for over lunch, the meal expenses will be reimbursed based on the employee travel policy.


The Interior Health Patient- and Family-Centred Care (PFCC) Steering Committee team provides strategic direction to ensure that the spread and sustainability on issues related to PFCC philosophy, policy, and program occurs as close to the Ministry of Health Patients as Partners philosophy as possible. Based on the Ministry of Health's direction for patients to be central to the work and based on the IH Strategic direction of “Every Person Matters”, the IH PFCC Steering committee was formed. The purpose is to help bring together IH leaders from key portfolios and patient partners to provide/develop guiding principles for IH patient -centred care. Work in this area is not expected to generate immediate results. This committee requires the patient partner to be energetic yet realistic to the time large scale change takes within the health authority. A strategic plan meeting for PFCC occurred April 2019 in which key areas of focus were developed. This position would join a team of five patient partners currently engaged in this work and a patient partner co-chair.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region

From Our Community

Terri McKinlay

Patient Partner, Penticton

Terri McKinlay

The Patient Voices Network has provided Rylee and me the ability to channel our experience into positive change for others. Our voice in decision making, planning and partnerships for mental health care is having a profound impact on our healing process.