Posted • Last updated
Open to Interior Region, Patient partners in Penticton and surrounding area
A new meal service at Penticton Regional Hospital will allow patients to choose menu items closer to meal times, resulting in a better experience for the patient, who will make a meal choice based on their current appetite. We are hoping to have patients join us in this work.
Open to: Patient partners in Penticton and surrounding area
Lead Organization or DepartmentInterior Health (IH) - Support Services
AimThe aim of this work is to implement an automated system for taking menu orders at patient's bedside, increased satisfaction with meals due to patient choosing meals, increased engagement with staff interacting with patients, decreased food costs and waste and a positive impact on environment.
Level of EngagementThis opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.
EligibilityIf you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.
- Vacancies: 2
- Best Ability Time: Once a week on Wednesdays for one hour
ReimbursementMileage and parking will be covered as per IH policy.
BackgroundThe existing patient meal service at Interior Health has been in use for 14 years. It uses rethermalization (retherm) equipment and is at the end of its useful life. IH will implement Patient Choice Meal Service Committees to redesign food preparation and delivery, allowing for patient choice of menu options, preparation of food closer to the patient and time of delivery, and also implement an electronic diet management software program to ensure safety to the patient regarding diet restrictions.
Health Care Partner Contact Information
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region