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Because your voice matters.

Co-Chair, Patient- and Family-Centred Care Steering Committee

Posted • Last updated


Open to Interior Region, Patient partners within the Interior Health region

Last updated

The Interior Health Patient- and Family-Centred Care Steering Committee is strengthening as a team and its areas of focus. To balance the involvement of patient partners, they are looking for a co-chair patient partner to help lead this very important work.

Open to: Patient partners within the Interior Health region

Lead Organization or Department

Interior Health, Patient- and Family-Centred Care Steering Committee


The Patient- and Family-Centered Care (PFCC) Steering Committee provides strategic direction to Interior Health (IH) around the goals, principles, policies, and priorities related to Patient- and Family-Centered Care to improve the system. The Committee communicates and promotes the Patient-Centered Care principles of dignity and respect, participation, collaboration, and information sharing. The Committee also fosters a PFCC culture in IH and provides direction/guidance to IH on specific initiatives, and ensures alignment with the Ministry of Health requirements and policies which includes organization-wide engagement and inclusion of patients in the co-design ongoing development of IH as a health system.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.


  • Experience in a leadership role an asset
  • Familiarity with Patient- and Family-Centred Care principles and culture
  • Familiarity with the Ministry of Health Patients as Partners Person-Centred Care Framework
  • Ability to work collaboratively across disciplines
  • Public speaking skills an asset
  • Basic computer literacy
  • Relevant work/volunteer experience in advocating for strengthened healthcare


Number of vacancies: 1 Date, Time and Frequency: Meetings occur the third Tuesday of the month and occur every two months,  starting in the New Year, the schedule will change to monthly. The meetings take place in Kelowna at the Health Centre on Doyle from 1015 - 1145 . An additional 4-6 hours per month to may be required to fulfill the Co-chair responsibilities. The next scheduled meeting is November 20 however; the first meeting we hope to have a Co-chair in place would be January 22, 2019. Meeting documents will be sent out one week prior to the meeting date. Subcommittees and working groups will submit agenda items to the Co-Chairs two weeks in advance of the meeting. Connection Method: In-person or teleconference Commitment: Over a year


Patient partner expenses for travel will be reimbursed as per the Interior Health Employee Policy. Mileage expenses will be reimbursed within the Interior Health Central area (Penticton to Vernon). If the patient partner lives within one-day round trip driving distance but further than the above, mileage expenses will be covered for first face-to-face meeting and for following meetings will be asked to call in. If meetings or events are scheduled for over lunch, the meal expenses will be reimbursed based on the employee travel policy. Reimbursement for expenses may take up to six weeks once receipts have been submitted.


The PFCC Steering Committee is entering a new stage within the growth of IH Patient and Family Centred Care yet continues to provide strategic direction to ensure that the spread and sustainability on issues related to PFCC philosophy, policy, and program occurs as close to the Ministry of Health Patients as Partners philosophy as possible. Based on the Ministry of Health direction for patients to be central to the work and based on the IH strategic direction of “Every Person Matters”, the IH PFCC Steering committee was formed. The purpose is to help bring together IH leaders from key portfolios to provide/develop guiding principles for IH patient-centred care. This committee requires the patient partner co-chair to be energetic yet realistic to the time large scale change takes within the health authority. There are 5 patient partners as members but the current structure does not have a patient partner as co-chair. The is a new position within the PFCC Steering Committee and will chair in partnership with the Director IH Quality, Risk and Accreditation
  • Patient partner representative serves for a two year term
  • General activities may include:
    • Develop agendas for Committee meetings
    • Chair Committee meetings
    • Represent PFCC Steering Committee on IH working groups
    • Deliver presentations and external groups on PFCC Steering Committee
    • Provide initial lens on topics to bring forward to Committee
As the current Terms of Reference are in review, a copy of the Terms of Reference can be supplied upon request.

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.