Because your voice matters.

Member, Maternal Infant Child & Youth Program Quality Management Committee

Posted • Last updated

Closed

Open to Fraser – Vancouver Coastal, Patient partners in Fraser Health communities

Last updated

Fraser Health strives to ensure a great start to life and support excellent health care services for women, infants, children and youth. They are seeking two patient advisors to share their health care experiences as they focus their efforts on improving quality for all services.

Open to: Patient partners in Fraser Health communities

Lead Organization or Department

Maternal, Infant, Child & Youth Program, Fraser Health

Aim

The committee has accountability and responsibility for continuous improvement efforts of maternal, infant, child & youth health care services across Fraser Health. Patient advisors will be equal partners at the table, providing their lived experience as innovative efforts are discussed and implemented to improve the quality of services provided in this portfolio.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Eligibility

Patient advisors from Fraser Health Communities who are:
  • a patient, or family member in one of the program units (Perinatal, Neonatal, Pediatrics) – ideally within the last two years
  • positive and solution-focused
  • comfortable working with senior leaders and as part of a team that regularly reviews delicate, confidential subject matter
If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.

Logistics

Vacancies: 2 Date/time: Second Tuesday of the month, 6 times a year, starting April 2019, 9:30-11:30am Location: Central City, Surrey Commitment: One-year term (with an option for renewal up to two years)

Reimbursement

Preapproved expenses related to travel to in person meetings will be reimbursed according to the Fraser Health Travel policy (including mileage each way, parking and public transit)

Background

The Maternal Infant Child and Youth (MICY) Program Quality Management Committee is a standing committee to discuss quality and service deliver, advance patient and family centred care, improve the patient experience, and strengthen program operations. This committee offers recommendations and oversight with accountability and responsibility of select key performance indicators.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley
604.510.0449
jbrown@bcpsqc.ca

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.