Because your voice matters.

Member, Improving Inpatient Flow Planning Committee

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Open to Northern Region, Patient partners in Fort St. John

Last updated

If you enjoy working collaboratively and can offer your enthusiasm, creativity, patience and time, please consider this engagement opportunity to improve inpatient flow at Fort St. John Hospital.

Open to: Patient partners in Fort St. John

Lead Organization or Department

Northern Health Authority,  Fort St. John Hospital

Aim

Leaders from Northern Health and the Medical Staff Association (MSA) are working together on strategies to improve inpatient flow at the Fort St. John Hospital. This will result in admitted patients spending less time in the Emergency Department whilst they await a bed elsewhere in the hospital. As a member of the planning committee you will bring the patient perspective into these discussions and will work on an implementation plan for how this can be achieved.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Eligibility

Open to patient partners from Fort St. John who:
  • Are comfortable working in small groups
  • Are comfortable sharing stories on how to enhance the patient experience
  • Have committee experience
  • Have experience as an inpatient or family member/caregiver to an inpatient at Fort St. John Hospital
If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Cassy Mitchell

Logistics

  • Vacancies: 2
  • Date and time: The meetings will generally be Monday to Friday with a two-hour duration, but there may be some weekend work. The meeting times will vary but may be as late as 6:00 PM to 8:00 PM. Meeting schedule to be determined by the committee.
  • Location: Fort St. John Hospital
  • In person attendance
  • Commitment: 12-month commitment required

Reimbursement

Pre-approved travel expenses by Northern Health will be reimbursed as per Northern Health Authority reimbursement policy.

Background

There are times admitted patients remain in the Emergency Department for several hours before being transferred to an inpatient bed.  We believe that some focused inpatient flow work will decrease the length of time admitted patients remain in the Emergency Department and the involvement of those with lived experience will help us make changes to ensure a patient and family centered approach to patient flow. This committee will consist of representation from: Northern Health leadership, Members of MSA and patient partners.

Engagement Leader Contact Information

Cassy Mitchell
Engagement Leader, Patient and Public Engagement | Northern Interior
250.279.0717
cmitchell@bcpsqc.ca

From Our Community

Cherie Mercer

Patient Partner, New Aiyansh

Cherie Mercer

I have learned so much about innovation and capacity building by being part of PVN. I signed up to build my leadership skills, however, I experience benefits for myself, my community and Indigenous peoples throughout the province. I understand more about the complexities and opportunities required to improve health care.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

The BC Patient Safety & Quality Council administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.