Because your voice matters.

Member, Home Support Transition Team

Posted

Closed

Open to Fraser – Vancouver Coastal, Patient partners in Fraser Health communities

Posted

Having people live safely and independently at home after receiving care is the goal of home support. The Fraser Health Home Support Transition team is seeking two patient partners to join them in working on minimizing the impact of the transition of home support from contracted service providers to Fraser Health.

Open to: Patient partners in Fraser Health communities

Lead Organization or Department

Home Support, Fraser Health

Aim

To minimize concerns of both people receiving home support services and impacted employees through evaluating the transition. Patient advisors share their home support experience to inform a seamless transition and quality of home support services across Fraser Health.

Level of Engagement

This opportunity is at the level of collaborate on the spectrum of engagement. The promise to you is that the health care partner will work together with you to formulate solutions and incorporate your advice and recommendations into the decisions to the maximum extent possible.

Eligibility

Patient partners from Fraser Health communities who:
  • Have recent experience with home support services in Fraser Health
  • Are great listeners, with innovative ideas
  • Can understand everyone brings their own experience to the table, and can respect that diversity of voices
  • Speak comfortably
  • Enjoy working in groups, with a variety of backgrounds and experiences
  • Are committed to attend meetings
Please note: An interview is required prior to any placement decisions

Logistics

  • Vacancies: 2
  • Date/time: To be determined with patient advisor
  • Location: Central City, Surrey
  • Commitment: In person or via telephone monthly meetings, for six months

Reimbursement

Preapproved expenses, per Fraser Health Travel Policy, related to local travel to in person meetings will be reimbursed including mileage, parking and/or public transit.

Background

Fraser Health Home Support help people live safely and independently at home by providing care and support to people:
  • Recovering from an illness or surgery
  • That have a chronic health condition
  • Are disabled
  • Who need care at the end of life
Home Support doesn’t replace self-care, support from family and friends, or other services in your community. Currently from contracted service providers by March 2020 to improve services to you! A dedicated team is working to minimize concerns to both people receiving Home Support Services and impacted employees. We will also be evaluating the transition of Home Support Services.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley
604.510.0449
jbrown@bcpsqc.ca

From Our Community

Karla Warkotsch

Patient Experience Consultant – Interior Health

Karla Warkotsch

The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.

Members of the BCPSQC pose for a team photo at the Quality Forum 2019.

Health Quality BC administers the Patient Voices Network. Using evidence-informed strategies, the Council shifts culture, improves clinical practice and advances person- and family-centred care to support high-quality care for every person in our province.