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Because your voice matters.

Member, Geography 4 Quality Council – Island Health

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Open to Vancouver Island Region, Patient partners in the Greater Victoria, Sooke, West Shore or Esquimalt

Last updated

Geography 4 (Greater Victoria, Westshore, Sooke and Esquimalt) is seeking patient partners to join their Quality Council to help ensure the patient voice is represented when quality initiatives are discussed and decisions made. If you live in this area, read on and learn how you can get involved

Open to: Patient partners in the Greater Victoria, Sooke, West Shore or Esquimalt

Lead Organization or Department

Island Health

Aim

The Geography 4 Quality Council is part of a group of Island Health quality councils that are responsible to set and meet high standards of care and to maintain a continuous commitment to quality improvement. Patient partners will be invited to draw upon their experiences of care and community knowledge to provide feedback on items discussed at Council meetings. This will assist the Council to better understand and consider the perspectives of patients and families, and to ensure that decisions and priorities reflect the needs and goals of patients we serve.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement (www.iap2.org). The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility

  • Patients or family partners who live in and have experience of health services in Geography 4.
  • Comfortable participating in committee and working group settings, including sharing lived experiences to assist the group to understand the impact of a decision on patients, families and the public.
  • Willing to attend meetings at Royal Jubilee Hospital.
  • If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Leah Smith directly.
  • The placement process for this opportunity may include an informal interview between the volunteer and the health care partner.

Logistics

  • Vacancies: 2
  • Date and time: Meetings are usually held the third Wednesday of every month, between 8:00am-10:00am.
  • Location: Meetings will be held at Royal Jubilee Hospital; in-person attendance is preferred.
  • Term: 1 year with the possibility of extension
  • Time Commitment: Attendance at monthly meetings lasting 2 hours.
  • Materials will be provided one week prior to each meeting and should be reviewed in advance in order to contribute to the facilitated, decision-focused discussions. Review of meeting materials may take approximately 1 to 2 hours.

Reimbursement

Pre-approved mileage and parking will be reimbursed, as well as pre-approved transit expenses such as bus fare.

Background

Island Health recognizes people are better served when planning and decisions are made with the needs of local communities in mind. Health services have been organized around four broad geographic areas based on where people live (population distribution), where Island Health provides care (concentration of staff) and distances between care locations. The Geography 4 Quality Council addresses the needs of people, sites and services within and around the Greater Victoria area, Westshore, Sooke and areas. The Geography 4 Quality Council monitors service delivery, identifies improvement priorities and sets standards to ensure quality of care across the care continuum of hospital and community based services. The Council is co-chaired by the Administrative Director and Medical Director and includes clinicians, managers, patient partners, and representation from the quality and patient safety portfolio, as well as community-based clinicians and administrators. More information about Island Health’s quality councils or ‘Quality Structures’ available here.

Health Care Partner Contact Information

Leah Smith
Engagement Leader, Patient and Public Engagement | Southern Vancouver Island
778.678.3977
lsmith@bcpsqc.ca

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.