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Because your voice matters.

Member, BC Mental Health and & Substance Use Services Policy Review Team

Posted • Last updated


Open to Provincial Region, Patient partners across the province

Last updated

Each day, health care providers rely on policies to provide safe, equitable, quality health care. In order to ensure that those poilicies are consistent with what matters to patients and families, BC Mental Health & Substance Use Services are seeking two patient partners to assist in making these policies stronger.

Open to: Patient partners across the province

Lead Organization or Department

BC Mental Health & Substance Use Services (BCMHSUS) Policy Office, a branch of the Provincial Health Services Authority (PHSA)


To ensure policies align with person- and family-centred care principles across BCMHSUS. Patient partners will ask questions and provide feedback to the policy office team to ensure that what matters to patient and families is reflected in the policies and guidelines developed and enhanced.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


  • Have a strong desire to ensure the experiences of patients and families are a key priority within BCMHSU
  • Preference will be given to those with experience as a client or family with the mental health or substance use care in BC
  • Prepared to review and analyze documents, and provide recommendations in a rigorous and comprehensive manner
  • Comfortable with receiving requests for participation with short notice (1-3 weeks)
  • Must have email access
Patient Partners should have previously attended a PVN orientation session.  If you have not attended an orientation and volunteer agreement but are interested, please contact Jami Brown directly to see if accommodations may be possible.


  • Vacancies: 2
  • Location: Teleconference and email
  • Date/time: As soon as possible
  • Commitment: To be determined, in consultation with patient partners, approximately, 1-6 documents per month to review


To be discussed with interested patient partners.


BCMHSUS is on a journey to engage with patients and families. Our policies and guidelines need to reflect person- and family-centred care as a priority and are an important part of that journey.

Health Care Partner Contact Information

Jami Brown
Engagement Leader, Patient and Public Engagement | Fraser Valley

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.