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Because your voice matters.

Island Health Primary Care Clinical Support Oversite Committee

Posted • Last updated


Commitment: Long-term

Connection method: Virtual

Open to Vancouver Island Region

Last updated


Lead Organization/Department
Island Health, Primary Care

The Clinical Support Oversight Committee (CSOC) will bring key Primary Care stakeholders together to help prioritize, review and guide the work of the Primary Care Clinical Support Team (PCCST) by sharing learning, best practices, successes and challenges. Specifically the CSOC will:
• Review standards (polices, guidelines, procedures, protocols) developed by the PCCST and provide endorsement prior to going forward for review and endorsement by the Primary Care Quality Council (PCQC);
• Review and provide feedback on education pathways and practice support tools developed by the PCCST;
• Assist in the prioritization of the PCCST work by making recommendations regarding the focus of PCCST work.

The CSOC will review significant new work requests, taking into consideration the complexity of work requests, current work underway, the capacity of the PCCST and the urgency and origin of the request.

Level of Engagement
This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

• Open to patient partners from: Island Health region
• Must be a registered patient partner with the Patient Voices Network.
• An interest in the development of healthcare standards.
• Previous committee or working group experience would be an asset but not a requirement.
• Have access to technology and the internet to participate in the engagement opportunity.
• Comfortable using technology to attend online/virtual meetings
• Have the time to participate in the engagement opportunity (having reviewed the logistics section).
• Please note:
– This opportunity is not open to staff members or patient partners who are currently employed by this health authority.
– As connection and relationship building is important, we may like to meet with short listed patient partners as part of our selection process in an informal interview between the patient partner and the health care partner.
– Applicants must have previously attended a PVN orientation session and completed the Patient Partner Commitments form. If you have not attended an orientation session but you are interested in this opportunity, please contact Charmaine Niebergall directly to see if accommodations may be possible.
– As required by the October 14, 2021 Public Health Order released by the Provincial Health Officer, proof of vaccination is required to access any in-person meetings at a health care site. Proof of vaccination can be provided by way of a Vaccination Passport or Vaccination card, along with government issued photo ID. For patient partnership activities that are virtual only (via Zoom, video conference, phone, etc.), proof of vaccination is not required.

• Number of vacancies: 1
• Date/Time: Every second Thursday 08:00- 09:00; First meeting of 2023 will be January 12; Frequency of meetings will likely decrease over time.
• Location: Virtually using Zoom or MS Teams
• Commitment: 1 year with a possibility of extension

No out-of-pocket expenses are anticipated for this engagement opportunity. However, if you meet the eligibility criteria, but have concerns about your ability to participate, please contact Mara Pungente at 250-702-1623 to see if support options are available. We are always seeking to better understand and reduce barriers to participation.

Engagement Leader Contact Information

Mara Pungente Island Health Primary Care Strategy 250-702-1623

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.