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Because your voice matters.

Interviewee, PVN Orientation Evaluation

Posted • Last updated

Closed

Open to Provincial Region, Patient partners across the province

Last updated

The Patient Voices Network (PVN) Orientation Working Group is looking for feedback on our current orientation for new patient partners. Help us by participating in a 1:1 interview with one of our working group members.

Open to: Patient partners across the province

Lead Organization or Department

BC Patient Safety & Quality Council (BCPSQC)

Aim

• To learn if our current orientation process (sign-up, orientation, resources and support) is meeting the needs of patient partners so they feel prepared to participate • Patient partners will provide feedback on the process and resources

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility

• Completed a PVN Orientation • Participated in at least one opportunity since becoming a patient partner • Comfort with sharing feedback by phone with working group member

Logistics

Number of vacancies: 20 Location, Date, Time and Frequency: • They are by phone and scheduled for your convenience. If you prefer another mode of communication, please let us know (examples may include skype or zoom) • Approximately 1/2 hour • One-time only, held by July 31st

Reimbursement

There are no reimbursable expenses associated with this opportunity.

Background

The BC Patient Safety & Quality Council, which administers PVN, aims to keep the patient perspective at the heart of its work. The Council is working with patient and health care partners to participate in projects it is leading to drive high-quality care in BC. Over the past few months we have heard great interest in opportunities to build on the energy of the PVN community. Your desire to be a part of guiding PVN through your lived experience has led us to develop a focus area called ‘PVN Community’. This focus area will seek guidance from health care and patient partners to • Build the network • Increase opportunities for connection • Enhance the new members process, and • Expand our commitment and support for diverse voices A combination of working groups, individual interviews, focus groups and other engagement activities will help develop these areas of practice. PVN currently has four focus areas we are working on to enhance our PVN community: PVN Connections, PVN Orientations, PVN Ambassador Development and PVN Diversity, Equity & Inclusion. This opportunity is a component of PVN Orientations. Our plan is to host evaluation interviews with PVN patient partners to obtain feedback on our orientation process and resources. The working group will take a phased approach. • Phase one: Assessment and minor interim adjustments to current orientation materials • Phase two: Explore potential for enhanced patient partner orientation process, planning, implementation and resource development for enhanced process • Phase Three: Evaluation and appropriate adjustments to the enhanced process

Health Care Partner Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Lisa Dyck

Former Manager, BC Emergency Medicine Network

Lisa Dyck

PVN patient partner’s feedback has reinforced the important relationships between patients and providers for emergency care. Our partnership with PVN has brought many new opportunities to adjust how health care and patient partners can work together on BC Emergency Medicine Network priorities.