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Because your voice matters.

Interior Health Quality Committee Patient Representatives

Posted • Last updated


Open to Interior Region, Volunteers across Interior Health

Last updated

This is an opportunity to ensure the patient perspective is included in recommendations shared with Interior Health’s Board of Directors regarding quality of patient, client and resident care.
Open to: Volunteers across Interior Health

Lead Organization or Department

Interior Health


The Quality Committee (QC) assists the Board of Directors to ensure that the quality of patient, client and resident care meets an acceptable standard throughout the Interior Health Authority. The QC would like to add the patient voice in quality improvement and patient-safety initiatives, targets and the strategies to achieve them in Interior Health.

Level of Engagement

This opportunity is at the level of collaborate (at a system-wide strategic leadership level) on the spectrum of engagement ( The promise to you is that the health care partner will look to you for advice in developing, implementing and evaluating national, provincial and regional policy and/or research to ensure the health care system is responsive to the patients’ experience as much as possible.


  • Volunteers living in the Interior Region who are able to participate in-person or via tele/video conference.
  • Volunteers who have an interest in learning or currently have a deeper understanding of health system strategies.
  • Volunteers who are willing to receive education regarding Section 51 of the Evidence Act and how it relates to confidentiality of reports shared at the Quality Committee level.
  • Volunteers who have knowledge and skills in applying patient perspectives to the broader strategic picture.
  • Volunteers who are interested working as a team with health care professionals for quality care.
  • Volunteers who have completed a PVN orientation. If you would like to participate and have not yet completed an orientation, please contact Jacquelyne at to arrange one.
  • Please note: this committee is not an appropriate audience for discussion of personal health issues or agendas.


  • Vacancies: 2
  • Meeting location: Kirschner Plaza in the corporate office, 1815 Kirschner Road,#220, Kelowna
  • Meeting frequency:  every 2 months on the 3rd Thursday of the month from 12:00-2:00pm (Pacific)
  • Meeting format: in-person or Tele/video conferencing will be available for those from out of town.
  • This is a 1 year term with option to extend


Pre-approved travel expenses will be reimbursed.


The Quality Committee will assist the Board of Directors to ensure that the quality of patient, client and resident care meets an acceptable standard throughout the Interior Health Authority by:
  • Ensuring the President and Chief Executive Officer (the “CEO”) and Senior Executive Team (“SET”) establish a strategic quality plan that supports the development of a performance based quality improvement culture;
  • Ensuring the Authority has in place appropriate strategic and operational plans to allow the organization to meet requirements set out by the Ministry of Health (the “Ministry”) and Accreditation Canada;
  • Ensuring that organizational risk management and improvement activities are appropriate and effective;
  • Ensuring that the activities of the Committee are aligned with other broad strategic goals set out by the Audit & Finance, Governance & Human Resources, and Strategic Priorities Committees; and
  • Providing support, input and governance to “SET” and the Health Authority Medical Advisory Committee (“HAMAC”) as they establish and monitor medical governance, performance targets, standards of care and service, and guidelines and policies for patients, clients and residents.
For more information on the Terms of Reference for the Quality Committee, click here.

Health Care Partner Contact Information

Jacquelyne Foidart
Engagement Leader, Patient and Public Engagement | Thompson Cariboo

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.