Skip to main content

Because your voice matters.

Interdisciplinary Steering Council & Out Patient Review Working Group

Posted • Last updated

Deadline: Open until filled

Open to Fraser – Vancouver Coastal, Patient partners in Vancouver, North Vancouver, West Vancouver, Richmond or Burnaby

Last updated

Are you ready to join the conversation on how to improve rehabilitation services at Holy Family Hospital? Read on!

Open to: Patient partners in Vancouver, North Vancouver, West Vancouver, Richmond or Burnaby


Lead Organization or Department

Providence Health Care, Holy Family Hospital Rehabilitation Program


The Interdisciplinary Steering Council (IDSC) brings together leaders in the rehabilitation program at Holy Family Hospital to review quality & safety, patient centered care, patient flow and collaborative team work, as well as new and ongoing initiatives of the department, within PHC and in the larger community. The Out Patient Review (OPR) working group is committed to the on-going implementation of recommendations (as per an independent review that was completed in 2015). The goal is to manage and reduce the outpatient waitlist without additional funding. HFH is seeking patient partners for both groups to ensure that the patient experience is considered and reflected in discussion and recommendations.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement ( The promise to you is that the health care partner will work with you to ensure that your ideas and concerns are reflected in recommendations and provide feedback on how your input affected the decision.


  • As HFH provides rehabilitation for adults 55+, the committees are seeking older adults who have experienced rehabilitation services either as an inpatient, outpatient, family member or caregiver.
  • Preference will be for those who required rehabilitation for the following health conditions: stroke, Parkinson’s, amputation, hip fracture/ knee replacement surgeries.
  • Able to understand systems perspective: challenges in providing healthcare services equitably with limited resources and often competing priorities and mandates.
  • Residents of Vancouver, North Vancouver, West Vancouver, Richmond or Burnaby preferred.
  • Patients should have previously attended a PVN orientation session. If you have not attended an orientation but are interested please contact the Engagement Leader directly to see if accommodations may be possible.
*Please note that volunteers who are currently employed by PHC or other health care authorities are not eligible for this opportunity.


  • Number of Vacancies: 2-5
  • Patient partners may apply to either one, or both of these committees
  • IDSC meetings are held every 3rd Monday from 2:00-3:30 PM
  • Out Patient Review meetings are held as needed every few weeks. Meetings dates and times are set with member input, scheduled with advance notice. Typical duration is 1.5 hours.
  • All meetings are held in person at Holy Family Hospital, 7801 Argyle Street in Vancouver


Expenses related to travel (i.e. transit and mileage – there is free parking at HFH) to attend meetings will be reimbursed by PHC. For those unable to take transit or who do not have access to a vehicle, taxi vouchers may be provided.


HFH is one of the largest referral centers for rehabilitation in British Columbia. The facility houses a 65-bed inpatient rehabilitation unit and extensive treatment areas that facilitate more than 15,000 outpatient visits annually. The program offers intensive therapy for older adults who have had strokes and are impacted by other neurological conditions. Services also include rehabilitation for orthopaedic conditions, hip, knee elective and trauma surgeries and amputations. IDSC meetings are established regular monthly meetings to facilitate interdisciplinary collaborative team work. Leaders from each department consult, review and coordinate efforts that align with PHC strategic initiatives. Quality and Safety, Patient Centered Care, Team work and Patient Flow are areas of focus. Steering Council members include the department head for Rehabilitation, physician lead, site leaders for physiotherapy, speech language pathology, occupational therapy and social work, admissions coordinator, in-patient dietician and pharmacist as well as the rehabilitation operations leader. In spring 2015 a consultant conducted a review of out-patient services, and made a series of recommendations to manage or reduce the patient waitlist which has grown significantly over the last couple of years with no increase in resources. The OPR working group reviews those recommendations and is setting plans for implementation. Meetings are held every few weeks as needed and bring together Professional Practice and Site Leaders in Physiotherapy, Speech Language Pathology, Occupational Therapy and Social Work along with the Operations Leader of Rehabilitation.

Health Care Partner Contact Information

Karen Estrin
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast


This opportunity will be open until it is filled.


From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!