Posted
Closed
Commitment: One-time
Connection method: Virtual
Open to Provincial Region, Patient partners across BC
Posted
Mental health and substance use are critical issues that affect individuals and communities across British Columbia. Addressing these challenges requires accessible resources and support systems.
HelpStartsHere.gov.bc.ca was launched in December 2023 with enhanced features including improved one-step search functionality, map features, one-click icons for search results, and a new campaign page. Today, we want to conduct a comprehensive user testing cycle. The purpose of this user testing is to evaluate the effectiveness of the HelpStartsHere website in delivering its intended service navigation, mapping feature, and information to the public.
This will identify usability issues, gather user feedback, and improve the overall user experience.
Level of Engagement
This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.Eligibility
- Willing & comfortable to share health care experiences in a group setting
- Specific health care experiences [details below]
- Have access to technology and the internet to participate in the engagement opportunity
- Comfortable using technology to attend online/virtual meetings
- An interest in improving health care services
- All participants should be Adult (ages 18-55) in diverse cultural settings i.e. people supporting people with living/lived experience, including families and parents/ caregivers
- A diverse range of ethnic backgrounds is preferred.
- Technology: Participants can have a mix of comfort levels with technology, including those who are both extremely comfortable and less comfortable using digital tools.
- Technology access: Participants must have access to high-speed internet, a laptop, desktop or mobile, and functioning audio equipment. Half the participants may be required to attend the call using mobile.
- English proficiency: Participants may or may not be highly proficient in English
