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Because your voice matters.

HealthLink BC Website Redesign Project

Posted • Last updated


Open to Vancouver Island Region, Patient partners in the Victoria area

Last updated

A website for the people, by the people. You are invited to join a focus group aimed at enhancing the HealthLink BC website to better meet your needs in an easy to use format.

Open to: Patient partners in the Victoria area

Lead Organization or Department

Ministry of Health, Corporate Engagement Branch


HealthLink BC is in the process of redesigning its website to enhance the way BC citizens find health information and services online. For this phase of the project, we want to review the new website with patient partners to gather their thoughts and feedback. This process will offer vital insight into the users’ understanding of the updated content model and interactions, and inform any adjustments and improvements needed to the website’s design and content placement for the next design phase.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement ( The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


  • Somewhat familiar with computers or portal devices (i.e. tablet or mobile phone)
  • Resident of Victoria and area
  • If you have a strong interest in this work but have not yet completed a PVN orientation and Volunteer Agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact Ryan Sidorchuk directly.


  • Vacancies: 10
  • One time website testing, in person
  • Location: Suite 101-612, 41 View Street, Victoria, BC
  • Date: September 5-8
  • Time: 30min for observed personal navigation sessions between the hours of 9am-5pm
  • Please indicate 3 preferred dates/times that work for you.


Public transportation and/or mileage with associated parking expenses will be reimbursed. Any other inquiries about transportation can be discussed with Number 41 upon RSVP.


HealthLink BC is a BC Government website that brings together some of British Columbia's most trusted and recognized health information and services so that you can find the health resources and facilities you need, closest to where you live. As the site grows and new technologies change, there is always a need to enhance the website to ensure that BC citizens are finding relevant information and services they need in a timely manner. For this project, HealthLink BC is working with Number 41 - a service design company in Victoria to redesign the site. Much of Number 41 work involves creating website designs which the company then shows to users in order to obtain feedback on whether they can find the information they seek easily, quickly and clearly. One of our current projects involves creating new designs for the BC Government’s HealthLink BC website. Once the testing is complete HealthLink BC will happily send the link to the new website to participants once it's live-expected in the summer of 2018.

Health Care Partner Contact Information

Ryan Sidorchuk
Engagement Leader, Patient and Public Engagement | Central & North Vancouver Island

From Our Community

Cherie Mercer

Patient Partner, New Aiyansh

Cherie Mercer

I have learned so much about innovation and capacity building by being part of PVN. I signed up to build my leadership skills, however, I experience benefits for myself, my community and Indigenous peoples throughout the province. I understand more about the complexities and opportunities required to improve health care.