Enhancing Patient Care in Rural Communities Through Collaboration: Improving Discharge Planning for Patients in Northern Health (South Peace Region)

Our goal is to improve patient care by collaborating with other health facilities, and eventually health authorities, to develop an enhanced discharge care planning protocol to provide seamless transition from hospital admission, to discharge back to community.

We propose a streamlined discharge protocol to ensure seamless communication between healthcare providers, improve continuity of care, reduce hospital readmissions, and enhance patient outcomes in our rural community.

We are seeking to gain a better understanding of the patient perspective through their lived experiences in transitioning from hospital admission, to accessing support services in the community after discharge. Our goal is to identify and enhance the highlights of things that worked well, as well as to identify and make adjustments to challenges and barriers that may hinder this transition.

Level of Engagement

This opportunity is at the level of Consult on the IAP2 Spectrum of Public Participation.

Eligibility

• Willing & comfortable to share health care experiences in a group setting
• Specific health care experiences [details below]
• Have access to technology and the internet to participate in the engagement opportunity
• Comfortable using technology to attend online/virtual meetings
• An interest in improving health care services
• The time to participate in the engagement opportunity
• Specific health care experiences: preferential to have participants who have lived experience (either personally, or close family members) having been hospitalized and discharged back to community.

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Lilly Altizer
Registered Nurse, Interprofessional Team / Emergency | Tumbler Ridge Diagnostic & Treatment Center
(250) 242-5271
lilly.altizer@northernhealth.ca