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Because your voice matters.

Consultant, Mental Health and Substance Use, Remote Patient Monitoring

Posted • Last updated

Closed

Commitment: Long-term

Connection method: Virtual

Open to Vancouver Island Region

Last updated

Volunteer Opportunity
Island health is looking for a patient partner to review virtual care strategies within the Mental Health and Substance Use (MHSU) program area. This is a great opportunity to be a part of a new initiative that aims to improve access to care in the home for MHSU clients.

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Lead Organization/Department
Island Health, Virtual Care

Aim
Island Health is looking to improve the quality of care for MHSU clients by improving access to care in the home.
The patient partner can offer input and feedback about how virtual care can be utilized for this population. They will be asked to review questions that health care professionals ask their patients as well as overall flow of care.

Level of Engagement
This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.

Eligibility
• Experience with Mental Health and/or Substance Use is an asset
• Experience with virtual care delivery is an asset
• Experience with community based care is an asset
• Please note:
The placement process for this opportunity may include an informal interview between the volunteer and the health care partner.
Applicants must have previously attended a PVN orientation session and completed the Volunteer Agreement. If you have not attended an orientation session but you are interested in this opportunity, please contact Ashley Clark directly to see if accommodations may be possible.

Logistics
• Number of vacancies: 1
• Date/Time: Meetings will start at the beginning of December and occur twice per month for 2-4 sessions
• Location: Virtually (via phone and Zoom)
• Commitment: 1-2 months

Reimbursement
There are no anticipated costs associated with this opportunity.

Background
There has been an identified need from one of the MHSU teams to improve the quality of care delivered to their clients in the Island Health region. The focus of this work is on care in the home but also on improving access to care for clients on the waitlist to receive services, and improving access to home alcohol detox, enhanced monitoring for clients as risk of Metabolic Syndrome so as to meet best practice standards.
Our MHSU team is working on plans to improve care in the community with the intention of expanding and sharing what we learn across the island.
Involved staff include virtual care (clinical specialist, analyst, director, MHSU manager and clinical staff) as well as an external stakeholder (Telus).

Engagement Leader Contact Information

Ashley Clark
Engagement Leader, Patient & Public Engagement | Vancouver Island
250.812.8908
aclark@bcpsqc.ca

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.