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Because your voice matters.

Building a Hospital Discharge Referral Pathway for Primary Care Pharmacists

Posted • Last updated

Closed

Commitment: Short-term

Connection method: Hybrid

Open to Fraser Valley & Lower Mainland

Last updated

Patients that have recently been discharged from hospitals are at high risk of medication errors, adverse medication events and re-admissions. Pharmacists are well-positioned to support patients undergoing transitions of care through medication reconciliation and assessment, bridging communication gaps and providing patient education.

The intent of this project is to build processes to support proactive identification of recently discharged patients and building a referral pathway for these patients to be seen proactively by a primary care pharmacist within the Chilliwack and Fraser Health Rural Primary Care Network. This practice change will reduce administrative burdens, improve integration of primary care pharmacists within family practice teams, and support timely and patient-centred care.

We are seeking an additional patient partner to collaborate with us on this project.
Meetings will be scheduled every 1-3 months and will be held virtually by Microsoft Teams, with an option to call in by phone. Meetings will be scheduled on dates and times most convenient for all team members, and will be no more than 1 hour in duration.

Since 2021, BC has incorporated primary care pharmacists in Primary Care Networks (PCNs), including in the Chilliwack and Fraser Health Rural Region.

Pharmacists: medication management experts: https://www.pcnbc.ca/media/pcn/Pharmacist_roles_infographic_final.pdf

Meet your Primary Care Pharmacist: https://www.pcnbc.ca/media/pcn/Meet_your_primary_care_pharmacist.pdf

Level of Engagement

This opportunity is at the level of Collaborate on the IAP2 Spectrum of Public Participation.

Eligibility

  • Willing & comfortable to share health care experiences in a group setting
  • Specific health care experiences [details below]
  • Comfortable using technology to attend online/virtual meetings
  • An interest in improving health care services
  • Residence in the Chilliwack and Fraser Health Rural (Agassiz/Harrison, Hope and Fraser Canyon communities), prior interaction with a primary care pharmacist, and lived experience as a patient or caregiver of someone who was discharged from hospital are assets. Given the geography of Chilliwack and Fraser Health Rural region, ability to meet by phone or video conference is an asset.
Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Charles Au Clinical Pharmacist Educator, Primary Care Networks in BC, Pharmacy | Fraser Health (236) 332-7387 Charles.Au@fraserhealth.ca

From Our Community

Laura Klein

Clinical Practice Consultant in Fraser Health

Laura Klein

Seeking the patient perspective doesn’t have to be complicated; it simply entails a commitment to ask and listen. Patient advisors not only bring a valuable perspective but also share original ideas and unique skills. Including the patient and family perspective changes the conversation and aligns the team’s focus towards common goals.