Skip to main content

Because your voice matters.

Participants, Workshop to Review Patient Information Sheets

Posted • Last updated

Closed

Open to Fraser – Vancouver Coastal, Patient partners in the Lower Mainland & Fraser Valley

Last updated

The BC Emergency Medicine Network is seeking patient partners to provide their input and expertise to modify information sheets given to patients when they leave the emergency department. Join us for a full day, casual, small working group session with lots of nutrition breaks and hopefully some fun!

Open to: Patient partners in the Lower Mainland & Fraser Valley

Lead Organization or Department

BC Emergency Network

Aim

To ensure that the patient information sheets on the BC Emergency Network website are appropriate, beneficial and useful to patients, as they are the ones who receive them.

Level of Engagement

This opportunity is at the level of involve on the spectrum of engagement. The promise to you is that the health care partner will involve patients in planning and design phases to ensure ideas or concerns are considered and reflected in alternatives and recommendations.

Eligibility

  • Open to individuals in the Lower Mainland and Fraser Valley who would like to join the five patients already attending the group meetings.
  • They would like to invite a diverse range of patient partners, representing a range of ages, genders, medical and patient engagement experiences, and backgrounds.

Logistics

  • Vacancies: 5
  • Location, date, time and frequency: The event is a one-day event and will take place on June 19 in Vancouver, from 9 am to 2 pm

Reimbursement

Eligible out-of-pocket expenses such as parking and mileage to attend in-person meetings will be reimbursed. Other eligible expenses (e.g. printing) will be discussed with your main contact on the project team.

Background

There are currently 70 different information sheets on the Network’s website covering many topics, from Asthma to Wound Care https://www.bcemergencynetwork.ca/resource_type/patient-information-sheet/ . We want to make sure that these information sheets are appropriate, beneficial and useful to patients, as they are the ones who receive them. The BC Emergency Medicine Network is a new initiative in BC that is working to improve patient care by connecting emergency practitioners with each other and relevant resources. The Network has four main programs; each program is supported by evaluation, communication, data and patient input to ensure its success: 1) Sharing best practices and clinical tools 2) Creating innovative solutions through research 3) Education 4) Real-time support via text, phone or video Through the four programs, and by increasing communication amongst emergency practitioners in BC, the Network will ensure consistent, best care for patients across the province. As a part of the Clinical Resources program, we have begun a project to gather patient input into its patient information sheets which are discharge instructions given to patients when they leave Emergency. The Network currently holds a database of 70 patient information sheets in multiple languages, sourced from health authorities and partner organizations across the province. Two patient partners currently volunteering for the Network are leading this project and have created a review template to systematically capture patient feedback while reviewing the resources. Once feedback is incorporated, the patient information sheets will be available to all emergency departments across the province through the Network’s website.

Engagement Leader Contact Information

Carol Stathers
Engagement Leader, Patient and Public Engagement | Okanagan, Interior Region
778.516.3308
cstathers@bcpsqc.ca

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.