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Because your voice matters.

Attendee, Providence Health Care Desired Future State Focus Groups

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Open to Fraser – Vancouver Coastal, Patient partners in Lower Mainland & Fraser Valley

Last updated

Spend two hours with Providence Health to answer a few questions about their vision, culture, uniqueness and how to further build their reputation as a world-class organization! Your participation will ensure that the patient voice is part of the seven-year strategic plan for 2019 – 2026 — one that articulates the desired future state, is driven by their mission, and brings value to those they serve.

Open to: Patient partners in Lower Mainland & Fraser Valley

Lead Organization or Department

Providence Health Care - Learning & Organizational Change


The project team will be asking members of the public and staff across different departments to provide input throughout the planning process of the new Strategic Plan. Patient partners will be asked to attend a 1.5 hour in-person session in Vancouver to answer a few questions about Providence's vision, culture, uniqueness and how we further build our reputation as a world-class organization.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.



Number of vacancies: 12 (in two sessions) Time, Date, Location: One or two sessions will be scheduled on Wednesday, December 5 from 1:00 to 3:00 pm and/or Thursday, December 13 from 1:00 to 3:00 pm in downtown Vancouver. The exact location to be confirmed, but will be near transit. Patient partners will select one session to attend. A one-page document with information about the strategic plan and questions to consider will be shared in advance of the session. If you are unable to attend one of the focus groups but would still like to provide feedback on the strategic planning, there will be opportunities for a phone interview or online engagement. Please connect with Karen Estrin to explore this option.


Expenses related to travel (e.g. transit, parking up to $18/day; approved mileage up to 60 km each way) will be reimbursed by Providence Health Care.


The overall project is to develop a new seven-year strategic plan for Providence Health Care. This plan will include a clear articulation of our vision and goals, as well as the strategies and initial tactics and projects and measurements to achieve those goals. This plan will ensure we will achieve our vision and will set out our priorities for the future and meet the health care needs of the people we serve. The goal is to create a plan that captures our philosophy based on our mission, vision, and values to guide not only what we do, but how we do things. The purpose of strategic planning is to set our overall goals for the organization and to develop a plan to achieve them. The intent is to engage Providence staff, physicians and researchers as well as patients, residents and families, and other external stakeholders. Data gathering will take place between November 5 and December 12 via open forums, small group discussions, pop-ups and online engagement technology.

Health Care Partner Contact Information

Karen Estrin
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast

From Our Community

Pamela Jessen

Patient Partner, Langford

Pamela Jessen

The Patient Voices Network allows me to engage and educate others on various health-related topics. By sitting on various committees and taking part in many activities, I can create real change in health care for everyone. It’s so empowering!