Skip to main content

Because your voice matters.

Attendee, First Nations Health Benefits Transition Focus Group

Posted • Last updated


Open to Provincial Region, First Nations Health Authority clients from across the province

Last updated

The First Nations Health Authority invites their clients to participate in a two-hour focus group to give specific feedback on dental, vision and medical supplies and equipment benefits. Join this conversation to help guide the new plan design!

Open to: First Nations Health Authority clients from across the province

Lead Organization or Department

First Nations Health Authority - Health Benefits


First Nations Health Authority (FNHA) is transitioning the dental, medical supplies and equipment, and vision benefits from Health Canada’s Non-Insured Health Benefits program to FNHA and their partner Pacific Blue Cross. Their goal is to communicate with as many FNHA clients as possible to get their feedback on the health benefits plan. They are looking for patient partners to participate in a focus group to get their feedback on the current and future state of these benefits. By participating in a focus group, they can be better informed of clients' needs to help form the new benefits plan design.

Level of Engagement

This opportunity is at the level of consult on the spectrum of engagement. The promise to you is that the health care partner will listen to and acknowledge your ideas and concerns, and provide feedback on how your input affected the decision.


  • Indigenous patient partners who are Status and have lived in BC for over three months and are registered with FNHA. If you are unsure if you are registered, please call 1-855-550-5454 (toll free) or email
  • Should be comfortable providing feedback regarding their health benefits experiences in a group conversation
  • Access to a computer to participate in the webinar
If you have a strong interest in this work but have not yet completed a PVN orientation and volunteer agreement, are unsure if your experience is a good fit or feel another format of engagement would work better with your availability, please contact the engagement leader directly.


Vacancies: 15 Date and time: March 6, 2019  from 1200 - 1400 Format: The focus group will be hosted online using the WebEx platform


There are no anticipated expenses.


FNHA is on a journey to improve health benefits by moving off the federal Non-Insured Health Benefits program. In this phase, FNHA is focusing on the benefit areas: Dental, Vision, Medical Supplies and Equipment, and non-PharmaCare medications. This journey is being supported through a consulting agreement with Pacific Blue Cross to assist the transition and delivery of the FNHA benefits plan. How will FNHA use this feedback? Based on what we hear, we will make initial adjustments to the current plan and improve our service delivery. Changes to the benefits plan will occur on an ongoing basis after the transition and we will continue to track and consider your feedback for future improvements. Pacific Blue Cross will have representatives at these sessions with patients and communities.

Health Care Partner Contact Information

Karen Estrin
Engagement Leader, Patient and Public Engagement | Lower Mainland & Sunshine Coast

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!