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Because your voice matters.

Attendee, Engage to Improve Workshop

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Open to Fraser – Vancouver Coastal, Patient partners from the Lower Mainland region

Last updated

Are you looking for fun and engaging ways to facilitate engagement? Do you want to surface the best ideas for the problems you’re facing today? If you answered yes to these questions, then this workshop on Liberating Structures is for you!

Open to: Patient partners from the Lower Mainland region

Lead Organization or Department

BC Patient Safety & Quality Council (BCPSQC)


The workshop consists of a series of seriously fun and engaging facilitation techniques that can be used in meetings, training sessions, presentations and beyond. They allow teams to move past tricky problems or long-standing issues by inviting everyone to think creatively and focus on opportunities for innovation. This workshop is offered through BCPSQC’s Learning & Strategic Initiatives team and is primarily promoted to anyone working within health care. Session participants will largely be employees of a health authority or similar health organizations. By the end of this workshop, you’ll be able to:
  • Use seven tools to facilitate change and improvement in complex environments;
  • Use liberating structures to engage your team in solving challenging problems;
  • Identify opportunities where these tools/structures could be utilized in your own community or work setting; and
  • Co-create a “learn by doing” atmosphere.

Level of Engagement

This opportunity is at the level of inform on the spectrum of engagement. The promise to you is that you will be provided with balanced and objective information to assist in understanding alternatives and solutions.


  • Patients should be comfortable interacting and speaking in large groups of people
  • Successful candidates should be willing to share their experience and learnings with other patient partners
Preference will be given to patient partners who have not attended another BCPSQC Learning Opportunity (such as Quality Forum or one of our workshops) or are registered for an upcoming conference. Patients should have previously attended a PVN orientation session.


Vacancies: 2 Time, Date, Location: March 13, 2019 from 830 to 1600 at the BCPSQC head office in Vancouver Commitment: One-time event and knowledge sharing afterward


The BCPSQC will cover travel expenses for patient partners from the Lower Mainland region to attend the workshop.


The BCPSQC Learning & Strategic Initiatives team works to build capability and capacity for improvement through a variety of avenues:  Quality AcademyBoard & Executive Learning Series, Quality Forum, online learning opportunities like the #QualityChat and Quality Café that are open to anyone and free to join as well as in-person workshops, such as this upcoming Engage to Improve: Creative Solutions for Working Better Together session. Quality improvement requires knowledgeable and skilled people at all levels of BC’s health system. Change is more likely to be sustained if the people leading it are properly equipped to do so. Therefore, the BCPSQC has committed to ensure that the members of the Patient Voices Network are included in learning opportunities to ensure that they feel comfortable and informed when working on quality improvement initiatives throughout the system.

Health Care Partner Contact Information

Shannon Sahota
Project Coordinator, Patient and Public Engagement

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!