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Because your voice matters.

Accreditation Canada virtual working group is to improve the accreditation experience for Indigenous health service client organizations and surveyors



Commitment: Short-term

Connection method: Virtual

Open to National Region, Patient partners across BC


We are looking for two or three indigenous patient partners with lived experience expertise in accessing care in the community or a family member, and one who has attended an Indigenous-led Recovery and Wellness Centre (formerly known as Addiction Treatment centre) would be beneficial.

The Aboriginal Health Services accreditation program has existed for the last 20 years, at first under AIM, and then under Qmentum. There is an opportunity currently to improve the accreditation experience for the 126 client organizations which are part of the program, and for the 10-20 Surveyors who mainly survey these organizations. It will be based on the Continuous Model and will be used on OnboardQi. The program is to be launched in 2024 for surveys in 2025.

Scope is focused on Indigenous led organizations.
In Scope: Incremental change with current accreditation Standard.
Out of scope is:
– Anti-racism work in mainstream organization
– Transformational work

The project objective is to improve the accreditation experience for Indigenous health service client organizations and surveyors to be relevant, reflective, and responsive.

honoraria for the work will be provided
TOR for the project can be shared for serious applicants

Level of Engagement

This opportunity is at the level of Collaborate on the IAP2 Spectrum of Public Participation.


  • Willing & comfortable to share health care experiences in a group setting
  • Comfort with public speaking
  • Specific health care experiences [details below]
  • Have access to technology and the internet to participate in the engagement opportunity
  • Comfortable using technology to attend online/virtual meetings
  • An interest in improving health care services
  • The time to participate in the engagement opportunity

Patient Partners ARE NOT required to be PVN members to participate in this engagement opportunity.

Health Care Partner Contact Information

Heather Thiessen
Patient Partner Lead, Patient Partnership Office | Accreditation Canada and Health Standards Organization
(306) 220-6130

From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.