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Because your voice matters.

Survey Respondent, Emergency Health Services Engagement Series

Posted • Last updated


Open to Patient partners across the province

Last updated

BC Emergency Health Services (BCEHS) is focused on providing well-managed emergency care across BC and is working to improve and strengthen the coordination of emergency health services with municipal fire departments. Fire first responders play a vital role in the delivery of emergency health services, particularly in rural and remote areas of the province. The Ministry of Health is working with BCEHS to engage with municipal governments and initiate discussions around ways to improve collaboration between BCEHS and fire first responders. The overarching goal of these consultations is to identify and come to agreement on processes which best respond to the emergency health needs of patients across the province and support optimal care.

These consultations are intended to provide opportunities to work together to develop agreements that meet the needs of each stakeholder, contribute to the coordinated delivery of emergency health services and support the health and wellness of patients.

We recognize each community has unique concerns and we want to ensure a collaborative approach to address any outstanding issues.

The first step of this engagement will be completing a survey (approximately 15 minutes) and will include open- and closed-ended questions regarding emergency services in BC. The second step of the engagement will be posted as an Engagement Opportunity through Patient Voices Network and will include focus groups. The intention of the focus groups is to have a discussion based on what we learn from the survey results.

If you are interested in completing this survey, please contact us at:

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!