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Because your voice matters.

Survey Respondent, Emergency Health Services Engagement Series

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Open to Patient partners across the province

Last updated

BC Emergency Health Services (BCEHS) is focused on providing well-managed emergency care across BC and is working to improve and strengthen the coordination of emergency health services with municipal fire departments. Fire first responders play a vital role in the delivery of emergency health services, particularly in rural and remote areas of the province. The Ministry of Health is working with BCEHS to engage with municipal governments and initiate discussions around ways to improve collaboration between BCEHS and fire first responders. The overarching goal of these consultations is to identify and come to agreement on processes which best respond to the emergency health needs of patients across the province and support optimal care.

These consultations are intended to provide opportunities to work together to develop agreements that meet the needs of each stakeholder, contribute to the coordinated delivery of emergency health services and support the health and wellness of patients.

We recognize each community has unique concerns and we want to ensure a collaborative approach to address any outstanding issues.

The first step of this engagement will be completing a survey (approximately 15 minutes) and will include open- and closed-ended questions regarding emergency services in BC. The second step of the engagement will be posted as an Engagement Opportunity through Patient Voices Network and will include focus groups. The intention of the focus groups is to have a discussion based on what we learn from the survey results.

If you are interested in completing this survey, please contact us at:

Provincial.Services.Engagement@gov.bc.ca

From Our Community

Jeanette Foreman

Northwest Quality Improvement Lead, Quality and Innovation, Northern Health

Jeanette Forman

PVN has really helped us engage with patient partners to improve health services at Northern Health.  It is more and more becoming the norm to include patients in the design, delivery and evaluation of health services.  PVN education and supports, involving patient partners, have enabled us to develop the capacity to include the patient voice to make care better and achieve better health outcomes.