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Survey, Consumer Engagement, Counties Manukau Health & Auckland University of Technology in New Zealand

Posted • Last updated


Open to Provincial Region, Patients partners across Canada

Last updated

Researchers from Counties Manukau Health and Auckland University of Technology in New Zealand are developing a survey tool to measure consumer (patient) engagement at governance levels.  The survey is designed to help understand the unique perspective of health consumers (patients) who represent their communities in health governance groups for example project teams, steering groups, committees, councils, or boards.  Strong consumer (patient) engagement is needed by the health sector and they are keen to explore the experience of those who contribute to project and governance activities.

They are currently conducting widespread testing of the survey tool with consumers (patients partners) across New Zealand, Australia, Canada and England. This will help to further refine the survey and will help organizations to understand, monitor and improve consumers’ experiences of working at governance level. The survey will ask whether people agree or disagree with the 36 statements, for example: ‘My opinions are valued’ or ‘This group gets things done’.

More Information:

The survey will take approximately 10-15 minutes to complete. The survey is completely anonymous. No information can be traced electronically to identify the respondents or organizations. Information collected from this study will be published and presented at scientific meetings and a variety of forums. The final survey will be made available for use by researchers and organisations interested in measuring Consumer Engagement at Governance Level.

Questions can be directed to: Dr Lynne Maher (Lead Researcher), Innovation and Improvement Clinical Director, Ko Awatea, CMDHB,, (+64) 21 942 578

Complete the survey now.

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Lisa Dyck

Former Manager, BC Emergency Medicine Network

Lisa Dyck

PVN patient partner’s feedback has reinforced the important relationships between patients and providers for emergency care. Our partnership with PVN has brought many new opportunities to adjust how health care and patient partners can work together on BC Emergency Medicine Network priorities.