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Study Participant, Understanding Medical Travel Experiences of Patients and Families

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Open to Patient partners in the Northwestern BC region (Northwest Health Service Delivery Area)

Last updated

Have you or a family member had to leave your home community in Northwestern BC to receive medical care? We want to hear from you!

Researchers at the University of Northern British Columbia and UBC Faculty of Medicine are conducting a study called Optimizing the Patient Experience in Medical Travel. This research aims to better understand the experiences of patients and families who must travel away from Northwestern BC to receive medical care in a larger centre elsewhere in BC. In doing this, we hope to understand how these experiences can be improved.

We are looking for patients and family members to participate in an interview called patient journey mapping. The interview consists of discussing your experience of traveling away from home and getting care at a larger centre. Interviews will take place in-person or by telephone with a trained research assistant, and will take approximately 2 to 4 hours to complete. The date and time of the interview will be determined based on the availability of the participant and the research assistant.

Learn more about this opportunity.

Eligibility:

  • 18 years of age or older;
  • A resident of a community in Northwestern BC; and
  • An individual or a family member of an individual who has been transferred from or has traveled from their home community to receive medical care at a larger medical centre elsewhere in BC

Our aim is to have representation from communities across Northwestern BC and capture a diversity of experiences.

If you are interested in being part of this study, please contact the study coordinator, Simran Jawanda, by email healthresearchnw@unbc.ca or by phone 250-960-6204.

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.