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Because your voice matters.

Patient and Family Engagement Consultant

Posted • Last updated

Deadline: Apply by

Open to Fraser – Vancouver Coastal, Provincial Region, Patient partners across the province

The Chilliwack Division of Family Practice is a non-profit society that represents family physicians in Chilliwack, Agassiz, Seabird Island and Hope. We also have nurse practitioners, medical residents and medical students as associate members. Our members provide primary care services from Chilliwack to Boston Bar and we strive to improve health care services for patients by supporting an engaged and collegial medical community. The Chilliwack Division of Family Practice is partnering with Fraser Health to implement the Chilliwack and Fraser Health Rural PCN.

More Information:

The vision of the Chilliwack and Fraser Health Rural PCN is an integrated, collaborative community-based system for health that ensures seamless and coordinated care for patients. The PCN supports 4 specific strategies: ensuring access and attachment to primary care, building interdisciplinary teams, supporting patients to transition to community-based organizations and the specialized community service continuum, and incorporating spiritual wellness advisors and specific resources for indigenous communities. The PCN is working to achieve a system characterized by culturally safe care, clear communication, comprehensive primary care, both virtual and in person care, same day access and extended hours of care. Patient and family engagement is essential to the success of these strategies.

The Patient and Family Engagement Consultant works as part of the Chilliwack and Fraser Health Rural Primary Care Network PCN team to ensure significant active and meaningful engagement of persons with lived experience in PCN planning, service design, service delivery and evaluation work. The role leads the development of a strategy and research and advisory bodies focused on understanding key barriers and enablers for patients. The consultant is responsible for creating opportunities for the discussion of issues and opportunities from the patient-perspective and translating findings into knowledge products. The consultant will systematize learnings to increase understanding of the challenges experienced by patients and support the development of a responsive system.
The Patient and Family Engagement Consultant enables patients to contribute knowledge that is relevant to the development of service access, referral and flow pathways, supporting the PCN to develop innovative ideas and approaches for care that is seamless from the perspective of patients and family members.

Please apply, including resume and cover letter to chilliwackdfp@divisionsbc.ca with the posting title in the email subject line.

The posting is open until the position is filled.

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From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.