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Crisis Line Enhancement Project – Provincial Advisory Committee

Posted • Last updated


Open to Provincial Region, Patient partners across the province

Last updated

The BC Mental Health and Substance Use Services (BCMHSUS) provides health care services to people across BC with severe mental health and substance use issues, people in custody and people who have been referred by the courts for mental health assessment and treatment.

The Crisis Line Enhancement Project is aimed at improving the delivery of crisis line services in BC. The goal of this work is to provide evidence-based approaches (e.g. mental health/substance use assessment, emotional support, information and referral, and crisis and suicide intervention) to enhance the quality and effectiveness of a provincial program for crisis intervention and mental health and substance use information. Several stakeholders across the province will be working in collaboration on this initiative including BCMHSUS, Provincial Health Services Authority, Vancouver Coastal Health, Fraser Health, Island Health, Northern Health, and First Nations Health Authority.

More Information:

To express your interest, please email Lizzy at with the subject line “Crisis Line Enhancement Project”. Please include a brief description about yourself and how your experience relates to this engagement opportunity.

Person in British Columbia with experience using crisis line services with a keen interest in improving these services.

From Our Community

Laura Parmar

Physician Quality Improvement Coach — Northern Health

Laura Palmer

It has been so rewarding to go from an idea to working with such a great group of dedicated people from so many different organizations towards a very fun and rewarding project. Several extremely engaged PVN members expressed interest in being part of piloting a patient virtual care peer support system. I am confident that this is the beginning of many more exciting collaborations!