Check out the newsletters we sent in 2026:
June 2: One Question, Better Care: International “What Matters to You?” Day
Check out the newsletters we sent in 2026:
June 2: One Question, Better Care: International “What Matters to You?” Day
Karla Warkotsch
Patient Experience Consultant – Interior Health
The question I like to ask health care employees is ‘Who is this for?’ and ‘Do we have the right people at the table?’ As a health care employee, I see how easy it is to fall into doing for, rather than doing with patients. The voices of the patient, family and caregiver are essential to ensure the patient is central to the direction and focus of the work being done.
