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Webinar: Applying Cultural Safety & Humility in Patient Engagement

June 20 @ 12:00 pm - 1:00 pm

Uncomfortable, uncertain or curious to learn more? If this describes how you or a co-worker feel when planning to engage patients and families who are or may be BC First Nations, this webinar will provide you with valuable information!

Join us in debunking the discomfort and gaining awareness around cultural safety and humility. Send us your questions, bring your uncertainty and most importantly, bring your incredibly positive intentions to support cultural safety and humility in patient engagement! Mark Matthew, the First Nations Health Authority’s Manager of Quality Initiatives and Partner Relations, will provide some context to history, impact, and the current state of the work. There will be dedicated time for encouraging curiosity and advice on tangible first steps.


Mark Matthew FNHAMark Matthew
Manager of Quality Initiatives and Partner Relations, FNHA

Mark Matthew is the new Manager of Quality Initiatives and Partner Relations for the First Nations Health Authority and has served a leadership role in the engagement effort of the Tripartite Health process since 2011. Mark is Secwépemc from the southern interior of BC and was raised on his home Simpcw First Nation.

Prior to his start with the First Nations Health Authority in 2008, Mark worked as a business development advisor for an Aboriginal Financial institution and held a role with the Interior Health Authority as their aboriginal contracts advisor. Mark has over 10 years of experience working with and for BC First Nations and is passionate about ensuring an Indigenous voice is meaningfully applied to the future of the health care system.

Have any questions?

 Send your questions for Mark to answer during the webinar!

How to join the webinar:

To join the training session:

1. Go to
2. Enter your name and email address.
3. Enter the session password: Culture2019
4. Click “Join Now”.
5. Follow the instructions that appear on your screen.
To view in other time zones or languages, please click the link

To join the session by phone only:

To receive a call back, provide your phone number when you join the training session, or call the number below and enter the access code.
Canada Toll Free:1-888-642-2128
Canada Toll:+1-647-484-7953

Having trouble dialing in? Try these backup numbers:

United States Toll Free:1-855-369-0445
United States Toll:+1-408-758-9898
Global call-in numbers:
Show toll-free dialing restrictions:
Access code: 555 304 621

Written by Thais Freitas


June 20
12:00 pm - 1:00 pm
Event Category:


First Nations Health Authority