- This event has passed.
September 28, 2016 @ 12:00 pm - 1:00 pm
Did you know?
- Patient and family engagement is a key driver in achieving healthcare’s “Triple Aim”: to improve health outcomes while improving the patient experience of care and reducing costs.
- Environments and organizational culture need to support meaningful patient engagement.
- CFHI is actively collaborating with healthcare organizations to identify and promote leading practices in patient and family engagement to improve quality of care.
Consider this …
Emerging evidence demonstrates that co-designing improvements with patient and family partners leads to new insights and better outcomes than providers and leaders working on their own. But successfully implementing patient- and family- centred practices requires a commitment to supporting a culture shift to focus on what matters most to patients, families, and caregivers. Engaging patients successfully and building true partnerships starts with a willingness to embrace change.
Despite this challenge, health care organizations are using innovative patient- and family‑centred practices more and more, to successfully engage patients and families, improve health outcomes, and support ongoing quality improvement.
Be part of the conversation!
This interactive On Call session will explore leading patient- and family-centred practices and delve into 3 of these interrelated practices – family presence and participation in care (open visitation); bedside transfer of accountability; and the use of whiteboards – through first-hand experience from one organization, Huron Perth Healthcare Alliance.
Join us to learn:
- About evidence-based leading practices to improve patient and family experience of care (a case example will be featured).
- How to engage leadership, front-line staff, and patient partners in quality improvement and change management activities.
- What your organization can do to evaluate results and measure for success.