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Because your voice matters.

Quality Café – The Patient Voice as Co-Leader

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March 15, 2017 @ 12:00 pm - 1:00 pm


Patient and health care partner collaboration results in improved patient safety, better health outcomes, reduced health care costs, and better care experiences for patients and care providers. But how do you ensure that the patient is an equal partner in this work?

Join us to learn from people involved with PVN, who will share the patient and health care partner perspectives. Jason, a patient partner, and Patty, a health care partner, will talk about their expectations for collaborating, and discuss the experiences and lessons they have learned working together on the Patient and Family Advisory Committee of the Tertiary Eating Disorders Program. Judy and Rick who collaborate on Interior Health’s Clinical Ethics Committee will also present.

By the end of this session, you will develop an in-depth understanding of what collaboration between patients and health care partners looks like, and demonstrate how to work together to have a real impact on the health care system.


Karen Estrin, Engagement Leader, Patient Voices Network
Shannon Sahota, Project Coordinator, Patient Voices Network
Patty Yoon, Program Manager, Mental Health and Urban Health Department, Providence Health Care
Jason MacLeod, Patient Partner
Judy Nichol, Regional Practice Leader, Professional Practice Office, Interior Health Authority
Rick Tomson, Patient Partner

Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 12:00 PST. Each Café features a new guest and topic related to improving quality of care.

Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Click here for more information and recordings of past webinars.



March 15, 2017
12:00 pm - 1:00 pm
Event Category:


BC Patient Safety & Quality Council


BC Patient Safety & Quality Council
750 Pender St W #201
Vancouver, BC V6C 2T7 Canada
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From Our Community

Shana Ooms

Executive Director of Primary Care Strategy, Policy and Quality — BC Ministry of Health

Shana Ooms

Where those of us in the room may have debated policy or wording, patient voices made sure patients were top of mind. And as a result, significant improvements were made to simplify something that was otherwise complex. Patient voices at the table bring us back to reality in terms of what we are trying to achieve.