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Because your voice matters.

A Journey Into the Patient Experience – Through the Lens of a Patient and a Nurse

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March 2, 2018 @ 1:00 pm - 3:30 pm


Join Kwantlen Polytechnic University’s Faculty of Health Student Association for an exciting talk highlighting the importance of focusing on the patient experience.

Special guest speakers are Vikram Bubber, who is on the Kwantlen Polytechnic University Board of Directors, and Normita Guidote, on the Patient Experience Council from the Provincial Health Services Authority (PHSA), who will be speaking about her own journey as a nurse. Vikram and Normita will bring valuable experiences, lessons and stories of the importance of recognizing the patient experience in the health care industry.

Click here to learn more about the event and the speakers, and to register.

Where: Kwantlen Polytechnic University Langley Auditorium | 20901 Langley Bypass
When: Friday, March 2, 2018 | 1:00 p.m. – 3:30 p.m.



Kwantlen Polytechnic University Langley
20901 Langley Bypass
Langley, BC V3A 8G9 Canada
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Kwantlen Polytechnic University’s Faculty of Health Student Association

From Our Community

Derek Koch

Spiritual Health Practitioner and Patient- and Family-Centred Care Lead — Kelowna General Hospital

Derek Koch

The bottom line is because we’re caring for patients. People who know best are those who are receiving the care so it makes logical sense that we would consult with them about their experiences. By connecting with PVN we have been able to educate our teams about the value of patient partners and how important their perspective is in our services.